Recent DiscussionsRegular dropout of WiFi and Modem Reboot For the past few weeks, my WiFi drops regularly and the modem occasionally reboots. The router log shows multiple entries for the following. Does this require an engineer visit as I have read? ...Virgin Media is not helping So I have been having intermittent Internet issues for almost 2 months now, and Virgin Media doesn't want to help. Each time I speak to one of their agents, they don't keep their promises and instea...My area's broadband outage estimated 6 days to fix? My Internet went down this afternoon and after checking on the service status page for my postcode it shows a complete outage. It has jumped from an estimated fix time of 6PM today to the 24th Novemb...Packet loss issue? Hi, I seem to be having packet loss issues at the moment, very evident when playing online games, or running any test I will see the packet loss noted at around 3%. I ran my Hub stats into AI and ...Signal problem and superhub flashing red Hi a week or so ago my hub started flashing red around the same time every night early hours usually around 1am and sometimes wouldn’t stop flashing until 7am. I few days ago I notice there was a pro...Need to order a WiFi pod I am working in the utility room and lose signal a few times a day. The connect app says that the signal is poor but I can't see an option to order a pod. How do I get one? Is it free as the signal ...Network Down Been over 8hours without internet - Belfast Area - Can't find any info and almost no reports or just a few on downdetector. Any updates? Lots of T3 timeout errors Hi I am getting lots of T3 timeout errors on my hub 4, here are the logs: 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 25 331000000 -6....Network issues on mobile only I can connect to the internet on my laptop but not my mobile phone. (Also unable to receive call on my landline.) I tried turning various things on and off including the mobile phone itself and ap...Broadband outage going on for days There has been a complete lack of service with my virgin broadband for over a week now. When I first reported the matter through the service status it said it was a issue on my end and virgin booked ...
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