Networking and WiFi
For queries with home networking and all things WiFi
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 32537 Views
  • 141 replies
  • 1 kudos

UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 34764 Views
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 28366 Views
  • 15 replies
  • 40 kudos

Resolved! Network Broadband Congestion (external to home)

How can I identify if VM broadband network congestion is impacting on me? My use of broadband is consistent during any 24 hour period. However, I notice around 6-9pm suddenly everything slows, buffering and slow internet speeds - even though my own u...

Paul8282 by On our wavelength
  • 804 Views
  • 11 replies
  • 0 kudos

Repeated failed hub update attempts causing downtime

Hi all,For the past few months I have been having issues with my hub 3 attempting to update multiple times a day. The internet connection drops and the lights on the hub indicate it is attempting an update, this usually lasts a few minutes before ret...

NotMushy by Joining in
  • 230 Views
  • 5 replies
  • 0 kudos

Intermittent broadband loss

Hi,I've tried to speak to customer support on the phone twice now, first time they monitored my connection for 24 hours and found nothing wrong, second time i got disconnected with no call back.I've been having issues for a while now where we will lo...

image.png Screenshot 2024-04-04 193926.png Screenshot 2024-04-04 194227.png
Tegatus by Joining in
  • 208 Views
  • 3 replies
  • 0 kudos

Resolved! Router and TV box delivery

HiMy virgin media services are set to goive on Monday with the engineer coming in the afternoon, however I have not received my router and TV box. When do these normally arrive as it is getting a bit tight to the go live date now.TIA

Upstream channels dropping to 16QAM

Hi,I am seeing one or sometimes two of my five upstream channels dropping to 16QAM from 64QAM; is this acceptable or indicative of a fault somewhere (e.g. noise in the system)? I am not seeing obvious issues (no packet loss on BQM etc), but upstream ...

mmelbourne by On our wavelength
  • 150 Views
  • 1 replies
  • 0 kudos

Resolved! Ring Doorbell and poor connection

I have recently signed up for Virgin Broadband, I had sky previously and never had an issue.  Since Virgin went live I cannot connect my Pyronix Alarm panel and Nest to the Virgin router and my Ring doorbell had poor connection errors.  I also had po...

Issues with WiFi after reconnecting

So having had multiple problems with virgin I got reconnected only for the internet to not work and I’m wondering what happened this is a mess I’ve reset it but I have no option to in the app 

Complaint - installation

Hi, I joined Virgin about 2 months ago and the experience has been terrible. To start the internet was unable to be installed and after multiple failures to turn up from engineers and installation teams, I finally had my wires ran in the back garden ...

ConReg by Joining in
  • 531 Views
  • 6 replies
  • 0 kudos