Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Red flashing light
Hi, around 9pm on Thursday evening our Wi-Fi stopped working. Since then we have had intermittent Wi-Fi. It’s mainly not working but does occasionally come back for a few minutes. I’ve reported it to VM and have an engineer booked for Monday 4pm-7pm,...
Resolved! Red light on Virgin hub 3
HiMy virgin hub 3.0 status light is red but is working otherwise as i would expect. Ive rebooted it many times but without change. Ive disconnected and reconnected the power and signal cables also without change. According to advice this may mean tha...
new white pods wont connect to hub 5
I Really hope someone can help. we added a third pud after a year of 2 pods working perfectly and the 3rd pod would work for one day perfectly. then stop. so they send a new pod. same thing. new pod works for one day and then stops.crurrently they ar...
Netgear Booster
Hi,I hope someone can help me with a similar problem, I have the Hub 5 and I have Netgear boosters, unfortunately, the Netgear boosters no longer work since I got the Hub 5 and I thought it would be fairly simple to pair them with the Hub 5, but I'm ...
VM Skyglass
I have VM broadband only and a Skyglass TV which I’ve connected and can use all the apps but there’s no sky TV channels.do I need a different VM service other than just broadband?
No internet AGAIN
Virgin broadband must be the most unreliable broadband ive ever ever had no real help support 3 months ago it went down for 10 days never got refund for that time and now gone off for another 2 days can i cancel my contract if they dont supply what ...
Virgin Media keep postpone the fixing time from 1-Oct to 17-Oct, any advice?
We had a broadband connection issue over 3 weeks, and virgin media postpone the fixing time from 1-Oct to 17-Oct, We had at least 30 times disconnection every day, sometime several hours outage.Tried to contact virgin media several times, but no use....
BQM latency spikes
Hi forum, I'm suffering from intermittent latency spikes as you can see from the BQM link. This has been going on for a while and is quite frustrating. I have recently reset the router (10 seconds on the rest button) to try and fix, but the problem s...
Newly connected to broadband, now cannot access cctv remotely although connected to broadband.
Cannot connect remotely to cctv. No previous issues with BT
Blink sync module not connecting to internet
Got a blink doorbell with sync module and its not connecting to the internet.Tried turning off 5.0hz, doing a guest network etc.Is the virgin 3.0 router really that bad. Is it best just return the doorbell. If so what video doorbells work with Virgin...
