Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Google wifi
Hi all, please bear with me as I have no idea about what I’m trying to achieve! i have a hub 3 and I’m trying to connect Google Wi-Fi, Once I connect one “pod” then I’m hoping to connect another 2 so I can get Wi-Fi in the garden. I was told that al...
Replacement super hub 3 configuring
I have just received a replacement Hub 3. I am trying to change the wifi network name and wifi password on the new hub to those from the old hub by using 192.168.0.1.All goes well until it gets to 5 GHz WiFi configuration. I can change the SSID but ...
No connection and hub light red
I've been with virgin media now for probably around 6 months. For the first few month no issues at all, however the last few month we have had the connection drop for a minute or so occasionally. I learned to just put up with it.However last night, i...
Huge connection issue inside home, unacceptable
Hi guys, is any of you experiencing this connection issue? Since few days, only during evening and early night, connection speed drops down to almost zero on both download and upload, latency and jitter go skyrocket high. Checking Samknows and also t...
Hub management
I need to relocate where my hub is to a more open space and I’ve re designed my bedroom but the cable for the hub isn’t long enough.
Upgrade Hub 4 to Hub 5
Hi, I joined virgin in August 2022 after moving house and have been on the Gig1 package since then. Until recently there’s been next to no issues but have had to make 2.4ghz and 5ghz channels separate. Since this, my streaming quality and gaming spee...
Optimsation
I have wifi separated on hub 4 (2.5/5), i have recently checked channels and found its crouded whete i am so i disabled optimisation and set new chanel to a free area,but so far everyday hub changes chanel to a crouded one,when i check website and lo...
Re: External work not completed
Has anyone actually had this resolved, I’m on 3rd installation date. Constant lies on webchat about the work having being completed, they’ve known it’s been needed since 5 September. I’ve made about 3 complaints but no further information. Customer s...
Re: Red light on Virgin Media Hub
I’ve been experiencing the same issue for about six months now, constant red light on my hub 3 box and quite hot to the touch, Done all the checks and reset the box, I've rang VM just to go though the same checks and got no were.
hub5x
bungay area is down for network been told to wait 24 hours to 48 hours this is not the serivce i pay u for
