POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Guess what, I have just received yet another email asking me to renew my contract, one of many the same emails, and press the offer to direct me to a page which states Unable to find page.THIS IS A VERY BAD JOKE ON BEHALF OF VIRGIN MEDIA
I am experiencing frequent intermittent broadband service interruptions. They tend to happen early evening when the signal disappears, and I am unable to access the internet for a minute, so then back again. This could happen a couple of times, and...
Hi all,I have been with VM for just over 8 months. The first three months were great, but after that have had problems. There seems to be a common cause, loss of power to the property. I have three issues (that I hope will be sorted by the same "f...
My devices connect to my 5Ghz band fine, with good signal strength but there is no internet connection. It's happened within the last 24-48 hours. Nothing has changed within the house. I've spoken to customer services over the phone and they've said ...
To cut a very long story short, I have been a customer for many years. 6 years in my current house. Broadband and house wifi was never a problem until Xmas time 2022. Several calls to the helpline and many months later we are still having issues. I t...
For the last 4 weeks, I couldn't connect to any chinese website. For example, when I go to www.12306.cn, where you can buy train tickets, it shows Hmmm… can't reach this pagewww.12306.cn took too long to respondTry:Checking the connectionChecking the...
Hi, was wondering if anyone could help. My WI-FI connection for the past 2 days has been operating at half the speed it normally does. Tried to contact live chat but can’t seem to get through to a person who can help. Have reset the hub about 10 time...
Hi all, had Virgin installed almost 3 weeks ago now, and have been experiencing hourly latency spikes which apparently are due to the remote speed test virgin conduct on the new Hub 5x, tried phoning customer support, the “specialised” team I was tra...
service was installed last oct but external box is in wrong position. It needs to be mounted 15 feet away on same wall - so it will enter property in a different roomHow do i engage VM to come and move the box ? Ive had no luck via telephone Thanks
3.0 Downstream channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1331000000-538QAM 2562521390000000.537QAM 256131470000000.238QAM 256241550000000.138QAM 256351630000000.537QAM 256461710000000.938QAM 25657179000000-1.438QAM 25...
