Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 37 kudos

Is a complaint even worth it?

For months now, my Broadband has been dropping packets every day. My internet drops for anything from a few seconds to a few minutes, but it does it regularly.  I had an engineer out who could find nothing wrong.  It was suggested that as I had put m...

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leew1 by On our wavelength
  • 2 replies
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No RF Signal Detected - afternoon and evening

So... for the past three days the internet connection fails with either an RF signal or internet registration failure.It fine in the morning but fails in the afternoon and remains with an error all evening. I noticed that the TV signal is also disrup...

SYNC Timing Synchronization failure

Hello,For the last couple of weeks, our broadband is regularly dropping, multiple times a day. Router logs show it is a synch failure which from other forum posts looks like it is an issue between the cabinet and our house.I'm assuming this is affect...

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mamwl1 by Joining in
  • 9 replies
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Hub 3 Solid red light for over a year

Good evening all.I have had the solid red light on my router for over a year. It is warm to the touch and at times gets a little hotter. I have drop outs intermittently, always seems to be around 2pm when working from home.I have called Virgin who te...

Hub 5 slow and losing internet

Do you have the virgin mobile app, to check the service? This helps if you have run this before you contact them. Had the gig package 18 months, but with Hub5 for the last 8 months. last week finally got a speedtest over 960, due to being limited by ...

big-luap by Up to speed
  • 1 replies
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VM Hub 5 WiFi is faster than my Ubiquiti setup

Hi,I'm hoping someone can help me in optimising my WiFi speed as I'm at a loss as to why my Hub 5 is able to produce better WiFi speeds than my full ubquiti set up.My current setup has my VM Hub5 in modem only mode feeding my UDM Pro (from the 2.5G p...

Resolved! New Hub 5 Ethernet ports running slow

Recently moved home and got the new Hub5 with 1000mbps. WiFi is ok, not as good as previous Hub but I see on my dashboard that the ethernet ports at maxing at 100mbps. I can see the Hub itself is getting over 1GB.  We use PS4, TV and Sky Stream and a...

Ktunnah by Joining in
  • 19 replies
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Resolved! Can't wait for the HUB 5 on my 10Gb/sec home network

Virgin Media's currently available hub/router/modems only offer up to 1 gigabit internet access due to the hardware, and often less than that, even though their 1GIG broadband package offers 1100mbps/sec download speed on average. I actually get more...

VM connect app won’t find Hub 4

Hello,my VM connect app can no longer find my Hub 4. It was working fine but now has given up!I am connected to my wifi network and have tried switching off my hub and also reset my hub. Any other suggestions please 

GeoC1979 by Joining in
  • 16 replies
  • 0 kudos