POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Just got my pod now I have a settings conflict two routers with different passwords and the app won’t let me remove the wrong one please help
Hello,Over the past few weeks my internet has become very sluggish (BR2 area), looking at around 3mb/s download speed on average.More recently, the signal has become very weak or just cuts off, forcing me to manually restart it, which takes around 30...
Hi, I recently took up Virgin’s offer of a O2 Sim. However, I cannot now connect to Wi-Fi calling which is essential within my home. I’ve tried all of the usual phone setting checks (iPhone 14+) for what I can read. I’m still unsure as to whether it ...
Hi, i am a volt customer and always struggled to get wifi signal in my bedrooms upstairs. I just recently found out that i can order wifi pods to resolve this issue. I used VM connect app to test the signals and it came back with 6mb speed and sugges...
Hi, I have been having intermittent page loading issues for the past few weeks (ethernet wired computers, wifi is from a separate router), I have a Hub 3 running in modem mode, and the power light is now showing as constant red. This has been in the ...
I am a VM Volt customer and I have run the Connect app to find two rooms with WiFi below the 20mb threshold.I have asked for a WiFi Pod to be sent to help rectify one of the rooms this but I have not received the pod nor any other communication about...
I can’t connect to my VM Hub from my phone, or, echo dot, however, I can connect to my TPlink extender?? Surely if the hub isn’t connecting to internet, neither should the extender
We joined virgin media a few weeks ago and since we’ve joined our broadband keeps going on and off. We’ve rang up twice about this and just basically get told to switch the hub on and off again. We used to be with sky and never ever had problems like...
Hi there,I'm having unstable LAN connection 12 months already. It keeps dropping connection, very laggy, cutting in and out. It is worser than my O2 4G mobile network.No matter how much I restarted the hub, nothing helps. All devices including wired...
I have an engineer booked for tomorrow pm. When do I get my new hub
