Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 36652 Views
  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 32650 Views
  • 17 replies
  • 42 kudos

WiFi pod not connecting to new router

Hi, I changed my router from a Hub 3 to Hub 5, and my WiFi pod doesn’t seem to connect. A customer service member said it connected but it still shows a still white light. Please help me on what to do. Thanks

AHuss786 by Tuning in
  • 215 Views
  • 4 replies
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My horrific experience with Virgin Media. <Rant>

TL;DRI’ve had a nightmare experience with Virgin Media while trying to get high-speed internet installed at my rural home in the Midlands. Despite multiple delays, poorly executed installations, and ongoing connectivity issues, their customer service...

Wall socket

 Just moved into new flat, got self install Virgin as I have seen that there’s a wall socket for the cable, connected everything up but the light is flashing green, there’s no internet. I am attaching the picture of the wall socket, booked an enginee...

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PortPond by Joining in
  • 363 Views
  • 6 replies
  • 0 kudos

Wifi Pod/Home Power Adaptors

I have 2 power adaptors (operates lamps in my home) which work of 2.4ghz but when I set up my Wifi Pod using the Virgin Connect App it asks me to combine both my 5ghz & 2.4ghz signals otherwise I cannot set the pod up. When I do, my power adaptors, w...

5 days entire street without internet in N4

This seems the most likely cause, and no guarantee that Virgin are aware. It’s in N4.im wondering how it can take 5 days to fix..a lot of people are talking about switching to Hyperoptic already, and this outage has people very annoyed.virgin’s commu...

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Wi-Fi pod ordering?

Hi, I’ve got Volt Gig1 broadband and maxit TV and I have run the tests and my results said I can order a pod…..I did order through the app 2 weeks ago but I’ve not had an email or text to say it was confirmed, I’ve posted a thread here but no one has...

Sideflow by Tuning in
  • 181 Views
  • 1 replies
  • 0 kudos

SG5 area internet issues?

Anyone in Sg5 area experiencing broadband issues? Nothing reported in area on virgin site but my hub3 is flashing green for oast 2 hours      [MOD EDIT: Subject title changed for clarity]

Vda by Just joined
  • 199 Views
  • 2 replies
  • 0 kudos

WiFi pod not working

Had mains power off today for 15 minutes and now WiFi pod is not working.  No lights at all and not showing on connect app.  Have done factory reset to hub but still nothing.  Anyone can help will be appreciated