UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Last 24hrs hub flashing green and tv stuck on starting up. Rebooted but still same . Dan our last technician isnt answering my call
HiMy Hub 3.0 has a solid red light.Everything seems to be working correctly, including ethernet and wireless connections.I'm in router mode and have followed all of the steps as advised.• Turning the power switch off on the back of the Hub.• Ensure t...
Hi Community,I've been having issues recently with "No Ranging Response received - T3 time-out"'.My internet connection drops almost every day.I have a VM Hub 3.0 which is operating in 'modem mode'.When the internet connection drops, modem reboots an...
We’ve never had any problems with the hub 3 until recently when the network log shows an RPC time out error and we lose our broadband connection. This can happen every day but there is no set pattern. On occasion we lose connectivity following a Kern...
how do i get signal boosters cant find anywhere to order them on the app or on the website any help would be appricated
I am experiencing regular Internet drops outs almost every day. Here is my networking log from today: 03-08-2023 15:09:30criticalUnicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:...
TimePriorityDescription27-08-2023 01:10:07criticalStarted Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;27-08-2023 00:09:04warningTCS Partial Service;CM-MAC...
Internet keeps dropping especially on all Ethernet connected devices. Started off once or twice now every 5 mins. New cables. Reset HubI see everyone is having the same issue!!
Hello I've had my router for 5 years and it's suddenly got a solid Red light instead of the usual white power light. I've tried turning it off and on again. I've also tried the pinhole reset and it's not making any difference. I've seen other posts o...
An engineer came to the house and relocated the Hub to a bedroom. They used an existing cable on our building that is old but they tested and said it should work. But after they left and relocated the hub, The hub worked at first but now shows a Red ...
