POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
So this morning at 0843 my internet went down. Checked the status and it said there was a local fault. Around 0930 I had a knock on my door, it was VM engineers saying they'd traced the fault to my house. It was them who had disabled the internet at ...
I know most organisations want to make it as hard as possible for customers to actually contact a human being, but after receiving a replacement hub and returning the faulty one I received an email reminder about returning the old one from a no-reply...
Not getting wifi in a couple of rooms in house. I have downloaded virgin connect and tried to scan rooms and always get a message to try again and each time it doesn’t scan. I have deleted and re downloaded the app numerous times and reset the hub (h...
Hi,I recently switched to virgin media 2 weeks ago.I am originally from Germany and before I never had an issue accessing German apps or streams. When I tried it today I could not login or access any of my apps.After some googling I read about a soft...
Can someone please tell me how I can order 2 WiFi pods. The cameras on my house are not getting enough signal. i have tried calling and spoke to 2 different people who have said they have been ordered but still waiting for any sort of confirmation.it...
Hello allSorry if this has been answered - tough one to search for. When I list my assigned SH3 DHCP IP addresses they are listed as /24s - see screenshot. But I would expect a /24 to be a CIDR range - a host should have a /32, no?!?
Hi ThereI'm trying to configure my new WD External Hard drive but it is automatically in relay mode which is restricting its use.WD have advised me the router needs to enable Port Forwarding but I do not know how to do this - I have a Hub 5 - can I g...
I've just had Vm internet installed today and was given the 5x hub with fibre in home set up. I've got my own mesh routers ready to go but the hub settings don't have a "modem mode" like all videos and forums online say it should. Any idea why I don'...
So, we have a TP-Link TL-WA850RE (I use these all the time in my job with no issue at all) to boost the WiFi signal at the back of our house. It does that part great. However, it also prevents devices from working when on the main network. We can con...
Hi, my network seems to be somewhat unreliable.I'm noticing a lot of errors on the modem log too. I've got a gig1 connection on a superhub 5 in modem mode, which is attached to a wavlink quantum dax router.My logs are as follows:Downlink-Spoiler3.0 D...
