Recent DiscussionsVM Connect app I’m not able to do speed tests on my CM Connect app, it’s all showing as connected but I can’t seem to connect to the hub to do the speed test Intermittent internet disconnections - High power levels? Hello, I have been having intermittent internet connection issues since 16 Sep. Today an engineer came and replaced my Hub 3 with Hub 5. For two hours internet worked fine but it has stopped working ...Hub 5 Activation I've recently purchased a Hub 5 from a popular auction site as VM wouldn't upgrade me from my current Hub 4. When the Hub 5 is connected, the configuration page displays an "Internet access denie...Faulty pod I have recently had VM fibre broadband installed with a Hub5x and two pods. Both pods worked fine for a time, but one of them now refuses to connect to the Hub. I have moved this pod to several loca...Limited Connectivity After installing my router by myself for the first time the internet connectivity is limited. I have tried multiple times to arrange for an Engineer visit but the AI - helpline does not seem to under...Back again with unresolved high Power (dBmV) I'm consistently sitting around the max limit of 10 dBmV and phone support don't seem to get the message. My connections constantly poor, the modems always switching doing US profile assignment chan...Solid red line on hub Hi, for over a week now my hub 3 has had a solid red line it feels warm but not hot. I have tried all the advice from forums but the solid red line is still there. Hub 3 red light My hub 3 red light is staying on. It's not hot, it's well ventilated and I've tried pinhole reset and all different options suggested but the red light just comes back on. It has been losing connecti...Virgin Media Hub no longer working Hi, My Hub 5 is no longer working. I have tried turning it off and on again, but during boot up it seems to get stuck at the flashing green light. I believe this is supposed to be a download of a so...Wayleave Support Urgently Needed! As many others have said, I am having a nightmare getting full fibre installed due to a wayleave issue. I was due to have WiFi installed Monday morning. However, when the engineer arrived, he said...
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