Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 38 kudos

Router not working after blackouts yesterday

So we have a hub 3 that was set to modem mode as we are using Decos in order to get WiFi through the house, (this is because the router is placed in the garage conversion of all places and would only reach to the conservatory), anyway, since the prob...

bosch91 by Joining in
  • 3 replies
  • 0 kudos

Order WiFi pods

Hi Aisha, I have also been trying to order 1 Wifi Pod as I have poorly signal i a couple of places in my housew but I cannot find where to. Are you able to help me please? Thanks

Resolved! Daily Disconnections Continuing in Modem Mode

Hi, I've now been with VM for just over a week and it has been disconnecting daily. Sometimes it's just one device that will lose connection for 30 seconds, other times it's all devices. I have a Ring alarm which connects to the wifi and is the easie...

Contact Virgin media

Why is so hard to contact Virgin media? I’m trying during 2 days and nothing, my internet it’s dropping all the time, no working, I tried de apps but doesn’t work too, I tried to call and stay waiting 30 minutes, no one to help me, if stay like that,...

Lzytto by Joining in
  • 1 replies
  • 0 kudos

Wifi Pod Outage

Hello. On Tuesday our Wifi Pod disconnected, its been flaky for a while. I tried reinstating it, connecting it next to the router itself to which it wouldn't reconnect. I then connected it to the router via ethernet and it was fine. Tried it via Wifi...

Resolved! Pods

Hi, I have virgin media volt benefits and says if I need a WiFi pod for a blackspot then I can get one, the media connect app says WiFi in the new office is poor.How do I get a WiFi pod?TIA

dannyj01 by Joining in
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  • 0 kudos

Technician visit

Hi we have been without TV and broadband since Tuesday and arranged for a technician to come between 4-7 tonight so tso they still come if it’s after the time allocated? Not had anything saying they are running behind. 

PoggyD by Tuning in
  • 1 replies
  • 1 kudos