POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
HiI was sent out 2 pods a few months ago which I connected to my hub 4.Everything was OK for a while but now the are just constantly flashing on and off and my daughter keeps losing connection in her bedroom, especially when she is on her xbox. Im al...
How do you get free wifi pods as part of volt benefits
Not been with VM long, but have discovered we need a booster pod. I’ve tried to speak with a real person and tried the various apps with no joy. Does anyone have contact info where I can actually talk to someone? Thanks in advance. Martin [MOD E...
Good EveningI had to deactivate the Channel optimization in order to be able to change to another channel as the channel 11 being used by the router was conflicts with my neighbours routers that use the same channel and my WiFi kept dropping every da...
Is anyone else totally cheesed off with Virgin's inability to deliver a reliable broadband service? I have been suffering connection problems for a month now. First I was told it would be fixed by 7th March. It wasn't. Then I was told it would be fix...
We look after a care home in Southampton and since the outages earlier this week, we continue to have problems with our service. The line is unstable, when pinging into the network we lose about 60% of the data packets and this means it's either very...
Hi, For a while now I've been seeing constant packet loss on my network, I've been ignoring it up until now as I've been working at my office, however now I'm back home for a bit and it's rough. I get drop-outs for about 20 seconds at a time, and in ...
Hub 3 is faulty, I have tried phoning and live chat even put a complaint in. Nobody wants to know. The Wi-Fi is working but it has a red light. I have rebooted it and still I have a red light. It is not hot. The box is faulty, I would like a new one ...
My 125mb wifi has been awful for the past three days no matter how many times I reset the hub. I now cannot log into my Virgin media because it says I have inputted the wrong email address, which I haven’t! Help please!
My Windows 11 laptop keeps connecting to one of my wifi pods rather than the hub. This happens even when I'm only a few feet away from the hub and means my wifi speeds are greatly reduced. It doesn't happen with any other devices.Any ideas how to fix...
