Recent Discussions500Mbps dropping G'day I recently upgraded to 500Mbps and all was fine. Noticing some slowdowns, I ran SpeedTest and it reported wired connection speeds of around 140Mbps. My Virgin router is in modem mode a...Super Hubs Hello! I was wondering if someone could tell me whether or not VM allowed free replacement upgrades of the Super Hubs? I’m still on Hub 3. VM Connect app reset I've just moved house. I moved my router to my new home so everything looks the same to my devices. I have the VM Connect app on my phone with all the readings of my old home on it but I want to remo...Hub 5 dropping signal Hi, Had the 1gig service for a couple of months now and it was okay for a few weeks in the beginning, but since then it will drop several times a day. We had an engineer out last Monday and he fixe...Intermittent Signal for 3 weeks Hi everyone, For 3 weeks my internet will keep cutting out briefly every 2-3 hours, and this is happening on devices connected via WiFi and ethernet. Before this time it has worked great. I am on...SolvedNetwork Security Issue Hi, Is there a Virgin media employee I could talk to about a network security issue? Connection Issues I've had the same issues - everything dropping so no access to laptop, tv, phone etc. for over a week. I booked an engineer they checked it all. I was given a new hub, another booking, the engineer w...HUB 5 Losing Connection daily for hours I have 1gig broadband. I recently had a hub 5 installed due to the hub 4 losing speed (sometimes down to just 10%) and since the install have had the connection to the internet drop every day. This h...Errors shown on hub5 having problems today with network being slow / dropping out. The log file contains the following. Do i have a problem? Do I need an engineer call out? Nick 05-11-2025 20:53:44 notice GUI...Constant high packet loss, also none existent upload speeds. Had 3 engineers out. I'm getting constant packet loss, which I think is why my upload speed is none existent (1000/100 package) I work from home and need the upload just as much as I need the download. 3 engineers later...
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