Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png


My internet went down at around 8pm this evening at EX1 and came back on for a short while then dropped out again. It has now said "no internet" for a few hours. I have checked all connection and they are secure. I have checked all service status ser...

Resolved! Wifi down

HelloOur WiFi has gone off in Bd20 8qh, anyone else's. Thanks

Alexrob by Tuning in
  • 5 replies
  • 0 kudos

Resolved! Red light on hub 3

Hi, red light constantly on. Well ventilated, not hot. Have rebooted and checked cables several times. 2 weeks now and cannot get through to anybody on the phone. Can one of the virgin team please contact me. Hub 3.0      [MOD EDIT: Post split to cre...

Hub 5 flashing blue light

Had my Internet completely drop. My router has a flashing blue light. I have attempted  to reset and hard reset which has failed, still got flashing blue lights  with no Internet.

Resolved! Internet down

So my router is down again, been a few weeks since it last went down. Green solid WiFi light shows and there is no internet connection. Done the reset etc. Any advice or better yet clues on how to arrange an engineer? Last time this happened I had no...

rikna1 by On our wavelength
  • 7 replies
  • 0 kudos

Resolved! BT disc loses ip address after hub upgrade

Hi. I had superhub 3 and three bt wholesome discs due to poor signal in bedrooms and garage.I got an email from saying you look like you need a new hub. Great! I received a superhub 4.Since swapping over the main disc, connected by cable, works for a...

Resolved! Internet off

My internet has just gone off and i cant get it going again is there a problem at your end?