Recent DiscussionsUn paid bill after contracted ended. This is a bit of a long description but here goes. Around 15 years me and my flat m8 got virgin media broadband in the flat m8s name. After only a year he moved out but granted me permission to keep ...SuperHub3 Randomly Rebooting Hi there We have a SuperHub3 which just recently has started to randomly reboot. Tend to mainly notice this when working from home during the day. Not sure if it's a hardware or software issue but t...Red light on hub I have a hub3 and There’s been a red light on my hub all day and I haven’t had Wi-Fi access I’ve tried restarting it turning it on and off moving it all the wires everything but I still have no conne...Netflix error - VPN or proxy error Hi there First post. Had VM for a week now and been watching Netflix each day during that period with no issues Tonight my wife tries to watch a series she's binge watching and the error 'There's ...Remote Reboot/Restart of Hub Hi, I'm away from home currently but need to Reboot/Restart my Router. I don't see anyway of executing this personally, so can someone from VM Support carry it out. Please Note: I do NOT want a RES...Incorrect Location for my IP Noticed the other day that my WAN IP had changed. Unfortunately this IP address is associated with VM in Glasgow but I am in Peterborough (322 miles between them). It is a pain as I now have to lis...A week to fix an outage in Plymouth??? Is everyone on holiday? Almost as bad as South West Water's response times. Makes you think about switching provider... I hear Cityfibre are extending their network in Plymouth. Perhaps some competit...Intermittent issues for 2 days Hi, As no engineers available for several days thought I'd post this here in case anyone knows why getting such bad / intermittent service. The service has been worse since locked into an extensio...Hub 5 now standard for all new connections? Hello Im planning on getting virgin media broadband installed at my new property. Are all broadband packages now provided with a hub 5? The website seems to show a hub 3 on lower packages. I’d be ...See 403 forbidden only with Virgin wifi for a ticket website I want to buy concert tickets from Melon Ticket Global, which is a legal ticketing website in South Korea. I can open the website with my data or with other providers' wifi, but can't open it with th...
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