POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi I have an error message of C133, plus when I check the network connection it says no network adaptor, there is also no on demand available plus no program listings on the channels.Any ideas?
I had Virgin media fitted last Tuesday and rang customer services to order some pods as the technician and i went through the house and 3 areas needed the pods. I was told i had to call back after 24 hours but was unable to understand why. I called...
Hello could I get some help. I ordered a Superhub 5 and was told it be delivered today. I got a parcel and opened it and I received a Superhub 4 which I already have. This is very frustrating. I called customer service and the guy was very unprofessi...
Hi all,I currently have the hub 3 in modem mode and tp link deco P9 as the mesh wifi set up. The Ethernet port from the first deco (router) provides wired connection upstairs through this face plate. Only 1 port is currently ‘live’, and I want to now...
Hi, I've been with VM for a year and a little bit, recently I've started having internet issues, but when checking the service, it seems to be OK in my area. This is the second time this issue has happened in the span of the week +/-.The internet sud...
Hi.I have Hub 3.0 and i am getting nothing but issues with the connection.it was ok up until i got a contract on O2 and had my speed increased, ever since i have had the wifi drop out between 10-30 times a day (possibly more) i have devices plugged d...
I used VM in my old house but have recently moved into a new area and decided to keep VM as I hadn't had no issues. Since moving into the new property I have been plagued with multiple dropouts daily.This is both wired and wireless connections affec...
I have the same issue:( Looks like the hubs are at end of their life span
Hi Im currently running my HUB 5 in Modem Mode and I am using a 3rd party Router/Mesh system (UniFi), i keep experiencing high latency spikes and packet loss errors, when iv check my virgin hub network status, it is showing very high amounts of Post ...
Hi,macOS updates do not seem to be working on Virgin Media.If you try and update via system preferences you will see this:If you try and do it from the command line you will see this: I have confirmed the same issue with 3 other Virgin Media users i...
