POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
4 days for a technician visit!My broadband service stopped working this morning at 10:30. I decamped to my friends house who is on BT. I get back home at 6pm, still no service. I phone customer support and am told my problem needs a Technician visit ...
Hi only had a hub 3 for a few days which replaced a superhub 2ac and noticed the Internet freezed and then checking the network logs saw the notice about the atom is restarted error there was 2 of them yesterday is my hub 3 faulty or is that a known ...
I'm trying to change my seemingly static IP, but CS said that my Hub 3 is linked to that IP from start and can't simply change it, either use a VPN or put it in modem mode and using another router I can get a new IP.I'm not good with networking, so I...
I had zero issues with virgin media over the past 3 years until the pushed their new black router on me. Has anyone else faced issues with this router? I don't even use the router itself to manage my network, I simply forward the connection to my own...
Good Morning, We recently (Feb/March) upgraded at end of contract and upgraded to the 500Mb Package. We have retained our Hub3 router which has been in Modem mode connected to a Deco M5 TpLink Mesh for the past 12 months with no issues. Since upgradi...
Hi,I wonder if anyone could share some light with me regarding my hub issue, We have been experiencing internet issue for months now - I have reboots and reset many time and some time the internet work kind of okay after reset but having to do this a...
Hi ...I wanted to use my Hub3 DOCSIS 3.0 Router on a home network. On researching the subject i have found that it is possible to use a router with a usb port to facilitate this. However sadly my router does not have a usb port on it. My question is...
HelloIs it normal to have the below in the network log on router status. We do appear to be suffering performance issues on occasions. Thanks. TimePriorityDescription10/05/2023 18:46:23criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:*...
Hi which is the better router? Which should I buy? I want a router that's stable and has good WiFi range.
Hi, I have had a solid red light on my Hub for the last 2/3 weeks, have tried to reset/turn on off and nothing. Coincided with poor broadband at home?
