Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub 5 Keeps Randomly Dropping

Virgin Media upgraded my wifi router to the Hub 5 but now I lost connection roughly every hour for roughly 2mins.  It’s incredibly annoying.I have Amazon Eero mesh wifi set-up (which was working fine on Hub 4) but I don’t think that the problem as ot...

Hub 5 issues

Hi all I decided to upgrade my router and speed to the 1g hub 5, I really wish I hadn’t bothered. There has been constant issues with it and the devices around it. First off it’s constantly dropping out of WiFi but the main one which is so annoying i...

Connection issues

Has two pods installed but due to a software issue they do not work. Virgin was meant to get back in touch but heard nothing, during the day the network unstable message keep coming up. Any suggestions ? 

Manager Call Back

I’ve been having long term issues with our broadband. How do I get a call back from a manager?

Bence by Joining in
  • 4 replies
  • 0 kudos

VM Hub 5 Router won’t connect to Hive Nano 2 Hub

Just upgraded to a VM Hub 5 router and the Hive Nano 2 Hub won’t connect to it.Have tried all the fault guidance/recommendations on the Hive app/website to get the Hive Nano 2 Hub back online and to connect to the Hive website without success.It seem...

AlMcD by Tuning in
  • 24 replies
  • 0 kudos

WiFi Pods - Development Suggestion

I need to be able to tie down devices to a particular pod or to the hub.At the moment it seems that some devices will drop connection from the hub and connect to the furthest pod or drop connection from a pod and connect to either the hub which is fu...

Hub 3 can’t connect

Hi, I can’t connect to my hub 3 via the app. I’ve followed all the help steps but still can’t Sonos app can’t see my sonos devices and the hub has a constant orange light on it. Is it faulty?