POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Ordered broadband and all installed super efficiently. Then I tried to use it. After many hours it was apparent that the smart devices I have are not going to connect to the HUB 5X. Tried calling, long waits on phone and chat. Eventually got through...
My broadband has been terrible for the last week, ever since going off completely for 18 hours last Friday and again on Sunday. An engineer replaced the hub for a brand new one yesterday, but this made no difference. You can see from the screenshots ...
I have the dreaded solid red power light on my hub 3. I have reset hub, turned off for 15 minutes and rebooted to no avail.It is in a well ventilated area and hasn’t got any build up of dust in vents or ports. I have read that the hub should be repla...
Hi, My hub 3 has been permantly on red for a while now. i have tried all the usual things and every time i get internet back the hub just stays red. i have been having intermittant signal issues from time to time where devices just drop out, or buffe...
Hi good people of the forum!I had a nightmare experience with VM last year, but got it installed again this year and it seems to be all solved. They replaced an isolator and removed what they call “sausage skin” from a few stingers that was causing t...
My hub has a constant red light instead of the white one on the front.
This is now 2nd day in West London without Broadband, TV or Phone lines. Was meant to be fixed yesterday afternoon then by last night, then 12 noon today then 3.15pm today...still nothing! Dont think engineers bothered to do anything yesterday . 2nd...
Hi I'm needing a new hub as the one Is over 10+ years old and it can't handle too many things using WiFi. I need to restart it all the time. It was the one I got when I first got virgin media in. What can I do to get a new one? About 3 of the lights ...
Been having fun (if one could call it that…) since around 7am this morning after I reboot my Hub 5. None of my devices will reconnect and that is even after so many attempts at rebooting, pinhole reset and even two phone calls to VM (that took a lot ...
