Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 40 kudos

Virgin media brown box

Hello,My virgin media box on the outside of my house is damaged, is this something virgin media can fix? I've had to place a plastic bag over it at the moment to make sure its water tight!   

Resolved! Solid Red light on Virgin HUB3

Hello,I had my Virgin Hub3 for at least three or more years and few weeks ago it started showing a solid RED light. My first impression was that it will go away by itself in a day or two and when it didn't I searched on the Virgin support. I followed...

pberhane by Joining in
  • 5 replies
  • 0 kudos

Virgin media connect app not working

Hi, I've uninstalled and reinstalled the virgin media connect app and cleared the cache etc and the app keeps saying not connected to the Internet altho I am connected to the main hub, I'm wondering if this is an issue or if this can be fixed in anyw...

Hub 4 reboots

My Hub 4 just keep rebooting randomly. The white light flashes for 5 minutes and then all is back. it can do this once a week or it can do this 5 times a day. There does not seem to be any rhyme or reason behind it. no one seems to want to help when ...

Red light on hub and cutting out

Hi, I'm posting here as I don't have the time to spent hours on the phone/online chat in half term with an autistic toddler.Our VM hubs has a permanent red light and although a strong signal it drops out alot.It's not hot or in sunlight. It's well ve...

Router Hack?

While browsing on Facebook on my phone I clicked on a link which took me to the website I wanted but then seemed to redirect to something strange. I closed down the browser now worried that this may have done something awful to the rou...

How long to get a new router?

Bit random but I thought I would ask as I honestly didn’t know.Good news is I finally have a completion date for my new flat! Downside is when I was going over everything it turns out the router was taken out by the previous occupants. I’m told it is...

lorky by Joining in
  • 2 replies
  • 0 kudos

SYNC Timing Synchronization failure - Loss of Sync

HiHave noted many entries here regarding issues with loss of connectivity relating to this error message.  I've been experiencing this for a while and noted 3 events in the last 4 hours.Can you please help me?Andy

astaig by Joining in
  • 5 replies
  • 0 kudos

Wifi pods why so hard to order

Struck a great deal today and upgraded my broadband to M500. Download this app, download that app. I advised the chap on the other end that the wifi in the house is terrible and i may need some pods. Oh yes he said you can have up to 3 for free and j...