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aps's avatar
aps
Tuning in
10 days ago

Wifi POD 2.4 GHz support

I have one Wifi POD and noticed that after it is turned on very briefly it provides a 2.4 GHz network signal, but soon that disappears, as if it was switched off or is faulty.   With a WiFi monitor app on my phone I can see the 2.4 GHz signal just disappears.  I can only see the weaker 2.4 GHz signal coming from the VM router.  The 5 GHz signal is there and very strong, when next to the phone.

Is this a feature of the these devices or is there a fault.   If a fault how do I get a replacement? 

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  • Client62's avatar
    Client62
    Alessandro Volta
    9 days ago

    Wi-Fi Pods have been reported to work in single band if
    the VM Hub SSID for the 2.4 GHz & 5 GHz bands differ.

    VM Pods require the VM Hub to have "Smart Wi-Fi"
    aka "Wireless Channel Optimisation" Enabled.