Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 37 kudos

Connection Drops Since Upgrading to Hub 5

Good morning, I have been a Virgin 1gig customer for 2 years now and have recently upgraded to hub 5 from hub 4. Previous to this upgrade I hadn't experienced any connection issues at all but since getting hub 5 our connection has been unstable almos...

Re: Hub 5 device connection issues

I have the new hub5 , very slow to connect my devices if the power or router drops out  , it now seems that I have over 30 devices connected and now struggling to connect to any devices, if I reset the router some connect back and then immediately lo...

Broadband Intermittent

Hello,I have been experiencing intermittent broadband for the last week, making it very unstable and almost unusable. As I have a working from home contract, this is unacceptable. My big problem is the lack of an update and no contact details. There ...

Internet Dropping

Since around 10AM this morning we have been having trouble with the internet connection.I did try and call around 12 but couldn't understand what the customer service agent was saying.Area reference:06Multiple people appear to be effected by the issu...

drowned by Tuning in
  • 3 replies
  • 0 kudos

Broadband disconnected - router log

Hi,can anyone tell me how you can find out your broadband has been disconnected from the internet.does any of the below mean it’s been disconnected.SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:...

I just cant get any help or acknowledgment

Hi...when I joined virgin media there phone mast went down and I was with out use of 3 mobile phones that they charged me for and because I used my land line because the mobiles they give me were not working because of there phone mast they charged m...

Denial of Service attacks

I was recently hit with a denial of service attack via playstation network. I have a dynamic IP address so I was able to get back online but I am wanting to know is my network still compromised? 

What are the APN settings for a Samsung S10e

This follows on from: that post won't allow me to reply.  I'm trying here because I'm fed up with going round in circles with Virgin's artificial (un)intelligent ...

stevegs by Joining in
  • 5 replies
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Intermittent connection for 3 months

Hi, I am in the same boat as ScottG99. A good three months of intermittent broadband. Engineers been out twice, equipment has been replaced and every time I call (which has probably used up 10 hours so far) I’m told the same thing - wait 24 hours. On...

Evs1 by Tuning in
  • 13 replies
  • 0 kudos

Hub 4 won’t reset

There was a power cut on Friday 19th May 2023.Since then I can’t get my WiFi back on & it won’t show up on my iPhone in my settings WiFi Network.I’ve tried a turn off & on method -with no luck.I’ve tried to do a reset for 60 seconds & waiting ten min...