POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi, I'm having trouble with our WiFi and I'm not sure what next to try...The problem is mostly that 3 Android devices ocassionally lose Wifi signal around our flat. It's a weird thing where the signal seems strong but it just cuts and the WiFi symbol...
changed package the other day and day after WiFi keeps dropping out and TV pixelates. Have noticed plug on wall with co-ax going in has a green led that seems to fluctuate a tie in with pixelation. Support recommend a pin reset of hub 3. Which made n...
For the last couple of days I've noticed high latency as you can see by the BQM. The Correcteds are from when I rebooted the modem just yesterday!During the times of high latency web pages take a long time to load, and watching streaming content keep...
HiI cant change the password on my Hub 3 like many other people here. tryed everything and nothing works.
I would like to switch my router to another room as it's inconvenient in the current. Could someone please get in touch with me to help arrange this? ThanksKieran
Hiwhen I try and sign in on the connect app it says my account is inactive.this is a new wifi hub since we have moved house but under the same email.
Hi-I'm doing this on behalf of my 80 year old parents. They have no internet and I can't get to speak to anyone - it is so frustrating.They have hub 3, I've rebooted and factory reset, checked connections etc. but still nothing. Checking WiFi on pho...
I can’t get online in a morning and have been losing it half way through films etc only two of us in the house
Just renewed and got a volt package the mentioned I could get free WiFi boosters of I used the VM connect app problem is there is zero WiFi signal in parts of the house so when I use the app in these places I get below how do I go about getting boa...
My Virgin Media internet is working well, but VM Connect cannot find my Hub4. It is 4 days since installation.
