POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
The tv picture was breaking up and internet was slow. A reboot has (mostly) fixed the picture but I’ve had no internet all day. I’ve got 3 green lights - Wi-Fi and base solid green and the internet arrows flashing green. I phoned VM and I did all the...
Postcode is EH52 6XL and have had a loss of service, no broadband for about an hour now. Service status says there is a problem on Broadband and TV in the area, but the system doesn't allow me to register the loss of Service. How do I do that to ensu...
HiUpgraded last week to Gig 1 broadband and received new Hub 5. Everything seemed to work perfectly for the first 24 hours but then I started losing internet connection (affecting wired ethernet connections and wifi). After resetting the hub it was...
Are VM ever going to get this sorted, I am in the Middlesbrough area, 5 days now. 5 days !!!. Broadband intermittently cutting out with all TV station being pixelated also. It's been 5 days, received a text today, 17/06 said it's been fixed, it hasn'...
We got Virgin Broadband installed a few months ago we used to be able to stream things fine on BTOur Internet Speed is fine but certain apps keep showing network unstable and other apps buffer for a second before resuming playback where as we don't h...
Internet connection went off last Sunday morning and on checking the Hub 3 the lights on the front were green and flashing (power and internet). Left it to sort itself out for hours with no luck and eventually went through the power down and reset r...
Hello, we came home last night after a weekend away to find that our router box was flashing red and we had no WiFi. After talking to downstairs neighbour, it seems they are having the same problem and, when they investigated further, they noticed ...
I’m aware there are issues in TQ1 with mail services , but I have no internet connection at all is anyone else having problems.
Once again my internet is down rendering my daughter day useless as she works from home
I have a problem, I requested a technician on 08/06, they informed me that he would come on 12/6. They came and saw that there was no signal and that it needed some external work, and then it would come back the next day. The next day, 13/6, I receiv...
