Recent DiscussionsWiFi dropping out Hi, we’ve had an intermittent issue with connection for our WiFi for the last few yrs and it’s just unbearable now. We had a new router which made everything worse and the connection upstairs is ofte...5 days no service! We are now on our 5th day with no service after our landscape gardeners cut our cable by accident. Totally understand that’s not virgins fault. But I first had to push to discover I could pay for the...Having an issue with packet loss and latency spikes I have an issue where i frequently get packet loss (low 1-4%) and ping spikes. This happens on both ethernet and wifi so i know its not an issue on my end. I recently had an engineer come and replace...No call from technician team after being told 4 times they will call? Hi all, anyone had an issue with being told a technician team member will call you within the hour of the escalation form been passed to them and it not happened? Hub 3 red light on The red light on my hub stays red all the time despite switching off and on numerous times in the last month. I still have working wifi, phone and Virgin TV. I have factory reset the hub, checked cab...SolvedHub 4 Issues Hi, on Thursday morning my internet stopped working and the hub was in a loop of flashing blue light, then white light, for a number of hours then it started working again automatically, then today ...WiFi poor optimisation Lately, the Wi-Fi speed in some rooms has been fluctuating between 5 and 50 Mbps. On certain devices, a Speedtest shows over 100 Mbps, while at the same time, another device might only get 5 Mbps. I ...Intermittent Signal for 3 weeks Hi everyone, For 3 weeks my internet will keep cutting out briefly every 2-3 hours, and this is happening on devices connected via WiFi and ethernet. Before this time it has worked great. I am on...Intermittent WIFI & Poor Communication from VM Bit of a long one here but just for context, this is a problem that's been going on for a few weeks now. There's been some construction area in Wolverhampton with the roadworks and improving road con...Disney plus app not working on WiFi devices Hi, We noticed Disney plus on our Samsung TV stopped working (shows error code 1026) and trying it on our mobile devices it doesn't work either but only when connected to WiFi. Turning WiFi off on t...Solved
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