Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I initially spoke online to get my broadband moved over on the 19th of October. I rang back to get this delayed to the 25th which was confirmed by the customers service agent. Suddenly it seems like my internet has been disconnected at 00:15 and I c...
HiI’m on the M250 Volt deal. I got a first WiFi pod for our kitchen and that’s doing ok (although the download speed is only 140 mbps compared to 250+ by the hub).After trying to connect in a new bedroom,I have used the VM Connect app and scanned my ...
Using VM Connect scanning tool with Sam Knows hsows Hub speed 137Mbps and WiFi speed 139 Mbps but green bands on dials below results, assuming they are to same scale, would suggest a wifi speed more like 39Mbps.Am I misreading the dials?
I've just signed up for 1 gibabit for another 18 months. I'm going to get a WiFi 6 phone. If there is a virgin employee here can you arrange to send me a superhub 5?
As a new full-fibre customer, I've recently encountered an issue that I'd like to address. I've realised that I'm unable to utilise my own, expensive, wireless mesh system because the Virgin Media hub provided does not support modem mode. In my opini...
Hi, I have two WiFi pods, one works fine the other is very noisy and gets pretty warm, I have unplugged it for safety concerns, how do I resolve this??
This has been happening for the last 4-5 months, wifi drops out multiple times every day. Tried resetting router (back to factory settings as well). Still does it. New router required? Trying to get through to speak to a human is impossible these day...
I need to re-position my Router/Hub but the supplied cable is not long enough. Do VM supply a longer cable that I can purchase? The existing cable is not even 1m and just about allows the router to be sat on my desk; I need to move it to the other si...
Hi All, just had my 1 gig installation yesterday, 1st time with Virgin, and i noticed that they fibre optic cable coming into my house has been stripped of its shielding...and it exposed to the elements....is this normal?. Not sure if i should get th...
Hi I received a Text saying essential work would be done in my area on October 17 today & I might lose my services..Atm I have no wifi, I haven't rebooted yet as I'm at work..I was just wondering is this Essential work completed yet?Thanx..