Recent DiscussionsComplete Failure in Service Hello, I am writing regarding the wifi at my house. We recently upgraded our broadband plan 3 or so weeks ago to the highest we can Gig1 service with a new hub 5 and it has been an abhorrent experie...Windows laptops not connecting Am having issues with Windows laptops connecting to the internet both on WiFi and Ethernet cable into the 5X hub. This has been ongoing for weeks now, some days they connect and stay connected or th...N8 - North London - Full broadband outage 11 days and counting Just received yet another VM text kicking the can down the road another 3 days, to July 4th. But thrilled to hear that "an engineer is on their way"! (for the 10th time). I have zero confidence that ...XGSPON, realspeed reactivated now back to half hour disconnections When I first upgraded to 2gig, I had hourly real speed tests causing a few ms disconnections extremely annoying I'd get disconnected from games, voice chat I eventually got it turned off, but since 3...Long ongoing outage, poor information We lost our Broadband connection on Saturday (28 June). The fix date was given as 1 July PM - and that remained the same every time I checked the status over the next few days. I contacted Virgin via...4th day with no broadband Hi, our broadband went down at some point on Wednesday and here we are 4 days later, no explanation and no apology. The status checker shows that there is a problem in our area and that projected fix...Question Re Port Forwarding on Hub 4 I am trying to set up a VPN and do Port Forwarding, with a port and an IP address - similar to what I see with TP-Link. Is there any way I can do something similar with the Virgin Hub 4? Very low WIFI after upgrade to Gig 1 broadband Using Hub4 connected to M4 iMac and iPhone 13. I have just updated my package to Gig 1 broadband having previously been on M500. Tests I have carried out show that my iMac is connected to the router...Smart switches Trying to set up smart switches,apparently I need 2.4g to initially set up the switches and my Hub3 is 2.4g and 5.0g and I need to temporarily turn off the 5.0g. Tried to go into the setup screen usi...Ml6 Airdrie Clark Street. Saturday drunk driver caused absolute chaos here, and the VM box that was providing me with my internet is now lying in the middle of the road. Lovely flashing red lights on my hub, obviously. pleas...
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