Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 36563 Views
  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 32502 Views
  • 17 replies
  • 42 kudos

Need to order a second WiFi pod

HiI’m on the M250 Volt deal. I got a first WiFi pod for our kitchen and that’s doing ok (although the download speed is only 140 mbps compared to 250+ by the hub).After trying to connect in a new bedroom,I have used the VM Connect app and scanned my ...

Sam Knows (or does he?)

Using VM Connect scanning tool with Sam Knows hsows Hub speed 137Mbps and WiFi speed 139 Mbps but green bands on dials below results, assuming they are to same scale, would suggest a wifi speed more like  39Mbps.Am I misreading the dials?  

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DA65 by On our wavelength
  • 216 Views
  • 3 replies
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Superhub 5 wifi6

I've just signed up for 1 gibabit for another 18 months. I'm going to get a WiFi 6 phone. If there is a virgin employee here can you arrange to send me a superhub 5?

Porky669 by Joining in
  • 1420 Views
  • 12 replies
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Hub 5x Modem Mode

As a new full-fibre customer, I've recently encountered an issue that I'd like to address. I've realised that I'm unable to utilise my own, expensive, wireless mesh system because the Virgin Media hub provided does not support modem mode. In my opini...

lancsdw by Tuning in
  • 15870 Views
  • 69 replies
  • 1 kudos

Noisy WiFi Pod

Hi, I have two WiFi pods, one works fine the other is very noisy and gets pretty warm, I have unplugged it for safety concerns, how do I resolve this?? 

Wifi dropping out constantly

This has been happening for the last 4-5 months, wifi drops out multiple times every day. Tried resetting router (back to factory settings as well). Still does it. New router required? Trying to get through to speak to a human is impossible these day...

Resolved! Longer Router Cable

I need to re-position my Router/Hub but the supplied cable is not long enough. Do VM supply a longer cable that I can purchase? The existing cable is not even 1m and just about allows the router to be sat on my desk; I need to move it to the other si...

Thestid by Joining in
  • 3508 Views
  • 15 replies
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Resolved! Is this normal?

Hi All, just had my 1 gig installation yesterday, 1st time with Virgin, and i noticed that they fibre optic cable coming into my house has been stripped of its shielding...and it exposed to the elements....is this normal?. Not sure if i should get th...

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Zoob by Joining in
  • 241 Views
  • 2 replies
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Resolved! Essential work in NE6 4DY NewcastleUponTyne. ..

Hi I received a Text saying essential work would be done in my area on October 17 today & I might lose my services..Atm I have no wifi, I haven't rebooted yet as I'm at work..I was just wondering is this Essential work completed yet?Thanx..

PJ73 by Tuning in
  • 312 Views
  • 4 replies
  • 0 kudos