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Dennis44's avatar
Dennis44
Just browsing
16 days ago
Solved

Smart switches

Trying to set up smart switches,apparently I need 2.4g to initially set up the switches and my Hub3 is 2.4g and 5.0g and I need to temporarily turn off the 5.0g. Tried to go into the setup screen using the http//192.168.0.1 but it wouldnt take the password on the base of the router. As you can probably tell I'm new at this. Any help appreciated, thanks in advance, 

  • newapollo's avatar
    newapollo
    16 days ago

    Hi Dennis44,

    You need the settings password as indicated in the screenshot below.  (If you have changed that yourself then you need to perform a pinhole reset of the hub by keeping the reset button pressed in for around a minute)

     

8 Replies

  • newapollo's avatar
    newapollo
    Very Insightful Person
    16 days ago

    Hi Dennis44,

    You need the settings password as indicated in the screenshot below.  (If you have changed that yourself then you need to perform a pinhole reset of the hub by keeping the reset button pressed in for around a minute)

     

  • Dennis44's avatar
    Dennis44
    Just browsing
    16 days ago

    Hi newappolo, thanks for your reply, I haven't changed any of those, I tried the settings p/word which is a set of numbers and I also tried the WiFi p/word. I'll try the reset button again.

  • Client62's avatar
    Client62
    Alessandro Volta
    15 days ago

    Remember the tried & trusted process is :

    1)  Press & hold RESET for 60 seconds
    2) Leave the VM Hub Powered ON to revert to the factory settings / original passwords.

  • Graham_A's avatar
    Graham_A
    Very Insightful Person
    15 days ago

    Trying to set up smart switches,apparently I need 2.4g to initially set up the switches and my Hub3 is 2.4g and 5.0g and I need to temporarily turn off the 5.0g. Tried to go into the setup screen using the http//192.168.0.1 but it wouldnt take the password on the base of the router. As you can probably tell I'm new at this. Any help appreciated, thanks in advance, 

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    Like

    Dennis44​  You should not need to turn off the 5.0g in order to set up the switches.  They will just look for the 2.4g signal and use that.  I have set up smart switches with a Hub3 without tinkering with the WiFi bands.

  • Dennis44's avatar
    Dennis44
    Just browsing
    15 days ago

    Thanks for all replies, apparently I wasn't holding the reset in long enough, the hub has updated, took a while, I'll have another go at fitting the switches 

  • Dennis44's avatar
    Dennis44
    Just browsing
    15 days ago

    I did say I was new at this, the smart switches are no good if like me you don't have the white wire, I only have  what was once the standard blue, brown and earth. The switch needs the white wire to give the switch power to able it to be seen by the WiFi. I'm not very good at the description but hopefully you get the gist. 

    • Sabrina_B's avatar
      Sabrina_B
      Icon for Forum Team rankForum Team
      12 days ago

      Hi Dennis44 👋.

      Thanks for reaching out to us and welcome to the Community Forums, sorry to hear that you are having issues with various set ups with what you are trying to achieve. In some cases what you are advised to do by a third party is not advisable and can cause complications with your internet service where you can be liable for any damages. 

      So that we can assist you with your needs and what you are trying to achieve safely with no damage to any of our equipment we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
       

      Thanks.
       

      Sabrina

       

  • Client62's avatar
    Client62
    Alessandro Volta
    14 days ago

    Without knowing the make and the exact model number we can't help.