Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 40 kudos

Censorship of DNS servers

Hi there,Can I ask why Virgin Media is blocking certain DNS servers and request that this censorship stop?I attempted to set up as my DNS server provider and found that my devices could no longer access the internet.I eventually enter...

VM were supposed to be building down my street

VM were due to be building down my road fro three days ending June 28th according to one network (a roadwork viewing tool). I however did not see anyone from virgin media and we don't have supply down our road although the local area does. How can I ...

ParsleyT by Joining in
  • 3 replies
  • 0 kudos

Internet randomly dropping, constant orange HUB light.

Hi,So starting from about 7 days ago now my internet has been intermittently dropping in and out and when I went to restart my router I noticed the light on my VM Hub 3 was orange. I looked it up and noticed that others were having the same issue so ...

Kedasin by Joining in
  • 2 replies
  • 0 kudos

Limited connectivity notes in Connect app

Hi, I have what appears now to be a very reliable WiFi setup, whereby I have all areas of my home covered with robust and fast WiFi, thanks to the addition of two VM WiFi Pods to my Hub 5. I am using modern connected devices throughout including iPho...

Almedia by Dialled in
  • 4 replies
  • 0 kudos

Internet not connecting after service should be fixed

HiMy internet has been off most of the day. It has said that the fix would be at 10pm. Now on the service status on the website says that it is fixed but I am still getting no internet or on demand TV. When I run through the checker on the app it say...

tdelake by Joining in
  • 1 replies
  • 0 kudos

Red light after network outage

Hi,tgis afternoon there was an outage in my area. Virgin says that this is resolved (after 6 hours) but I still have no internet and after several reboots and a full reset my hub 5 still has a red flashing light.the best that Virgin can offer is an e...

m4ttyl33 by Joining in
  • 1 replies
  • 0 kudos

Virgin WiFi no longer works after power surge

Seems to be a common issue with Virgin when googling, after a power surge there is no way to get he WiFi back and to top it off Virgin are charging us to have a technician come out, in two days time. Noticed other people in the community have this is...

Tasha4 by Tuning in
  • 6 replies
  • 0 kudos