POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I have conducted a speed check around my house as per the directions in the connect app however with repeated speeds less than 20Mbps in a number of rooms but green "great" results I have not been offered the opportunity to order a POD. Can someone p...
Hi I have been getting significant packet loss issues for ages on/off on the M500 512Mbs. I have had the BQM running for a few days and you can see that there does seem to be an issue (see graphs from 3 different days in past week)Made numerous com...
About a year after I got my last replacement Hub 3, this one appears to be failing as well. The ethernet keeps dropping off giving a connected but no internet. I have followed the rigmarole of resets a couple of times over the last month or so when i...
I put it on this group as dont know what one to put it in Basically i dont like virgin medias internet but i like there tv service i want to change to a different internet provider but i dont know how that will effect my tv service as i dont want to ...
Hi, I ordered a ONU power supply so have no broadband in a new property. I have been sent a hub power supply. This is useless
Hello, my devices are now randomly not connecting to WiFi when I try and connect it says there is no i.p address? I have also tried resetting the hub but it's still saying the same thing?!
Please help. All of my smart devices have suddenly stopped responding via alexa although they work from their individual apps.It appears to be a WiFi issue as trying to reconnect them to the network they are not picking up the WiFi. Previously my 2...
Hi, wonder if anyone can offer advice. Ovet the last few months the wifi connection is constantly dropping out. I contacted Virgin media who said they would monitor. Later I got an email saying that they could not resolve the problem and I was free t...
Hi,I am having issue since received the 2nd WiFi Pod(everything worked fine until 2nd pod was connected).Now, when logged to the app I can see this: When click on the Hub 5 or the pod icon with exclamation mark icon I can see this: When I click Cont...
I am autistic and unable to speak on the telephone. I have my increased data from O2 as described in the Volt offer, but I am unable to find details on how to apply for WiFi Pods from Virgin Media. We do have WiFi black spots throughout our home.
