POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
The external wall box we inherited doesn’t look too healthy. I don’t think we need the splitter there anymore and there’s a nest of exposed wires. Can I get this looked at please.
Hi,All of a sudden (since 3G/4G stopped working in my area) I can no longer download photos from Facebook, Instagram or WhatsApp via Virgin wifi on my phone or laptop. Other apps and sites work fine - I can stream BBC iPlayer, YouTube etc. There is n...
ecently upgraded to a volt M250 from a M125, however, on powerline im still getting the same download speeds (10 Mbps) The powerline is plugged into the wall. any ideas what the issue might be?
Hi multiple resets phoned for help diags showed recent drop out and resets of Hub3 and was promised a priority visit and appointment via email for a tomorrow visit but no appointment sent.Can anyone assist?Greg
I've moved over to VM during April and it's been nothing but chaos.My Broadband is cuttiing out daily, around 1-4 times a day which is very frustrating and sometimes it takes around 15 mins to start working again! I've had 2 engineers out (Which one ...
Hi, I have had the same issue for a while. WiFi regularly drops out and devices needs hard reboot to reconnect. I have done factory reset multiple times but still getting solid red light. Thanks
Suddenly I have lost access to Github. Has this happened for anyone else in recent days/hours?I'm using the hub in modem mode, I don't have any parental controls or anything switched on within my VM account. I can access just fine using my mobile dat...
Since Monday morning I have been unable to submit e-mail to Namesco's SMTP server us2.smtp.mailhostbox.com (which my personal domains have aliases for). This problem affects all device connected via my Virgin Hub3 - I've tried 3 computers with wired...
I’m sorry but this is another post about both my WiFi pods not connecting to my hub 5. We recently had our hub 5 replaced for a hub 5 and since then both WiFi pods not connecting. I also been over this forum previous posts and nothing has helped. One...
Constant ERR CONNECTION CLOSED, ERR CONNECTION RESET/ABORTED/PR END OF FILE errors whenever I am trying to access Twitch.tv or Reddit. On old VM100 package with TV and phone. This error has been going on for 6 months or so every time you tried to acc...
