Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Red light on home hub 3
My home hub 3 is showing constant red light after reset and turning on and off. It is not hot to the touch though I understand it could mean it is overheating. Need help as it is not changing from red after multiple resets and I feel uncomfortable ab...
Wifi issues when playing games on my computer.
Hi I use my computer in my bedroom which works off the Wifi but everytime I try playing online or offline games i keep getting disconnected from my internet.. Sometimes i have to reboot my computer to reconnect to internet/ wifi service. I have used ...
Resolved! Unable to order WiFi Pods
Hi I got connected this weekend on 1GB but some of the rooms are very low (poor) but when I follow the steps to order a wifi pod via the VM Connect app and select upgrade package I get a 'oops something is wrong message'. How do I go about obtaining ...
DMZ random disconnects
I had DMZ Enabled on my Network since I need port 25 for my mail server but VM blocks it from being port forwarded, But on my computer this seems to randomly disconnect from Games, Discord. I also tested this on my phone with the issue seeming to be ...
Can't order WiFi pods
My kitchen and bedrooms have very poor Internet (usually 350kbps - 15mbps) after doing the home scan but it won't let me order the wifi pods. Can anyone help?
Need to order first Wifi pod
Having this issue now and speaking to chat is hopeless, all I want is a WIFI Pod but all I get is increase your package etc. Can anyone order me what is supposed to be a free WIFI pod, getting 2.3 Mbps in our bedroom, feel like just cancelling as the...
What is happening in south bristol? Can we get some help?
Just a brief message to ask what's happening in South bristol, I been trying to get my parents connection fixed for a long time there tv and streaming services are really effected. Mine up until recently was in a reasonable state. So I've been gettin...
How can I leave without paying exit fee
Virgin broadband has been repeatedly down these last few weeks with no explanation or permanent fix. They are breaching their agreement, so why do I have to honour my agreement by paying an exit fee?
Resolved! Broadband crashing about 2 to 3 times a week
I am having problems with my Broadband crashing about 2 to 3 times a week at around 21:00. Virgin have sent an engineer and he could not find anything wrong. Things were ok for around a month after he visited. Now the problem has returned when I do ...
Port Forwarding on hub 5
For some time I have been port forwarding with no issues.Recently I have reinstalled Home Assistant on raspberry pi, and tried to create New port forwarding rule without success.Error message “The rule is overlapping “What am I doing wrong ?
