Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 37 kudos

Recurrent ‘No Internet Connection’

Posting this in hope of a solution but even to know someone else is having the same issue would help as it seems Virgin Media think I’m making it up!We switched from BT (20+ years with no issues) to Virgin Media Business in June. We’ve expanded our s...

2.4ghz - connecting devices

Hi, Got a smart heating fan for my daughters bedroom. Set it all up and went to connect it to my new super hub but it's only 2.4ghz connection and the hub is 5ghz. Is there a way I can connect this device to a 2.4ghz frequency on my hub to get this t...

Hub 3 WiFi opened to public itself

WiFi is open to everyone, no password required. This is what I have done :Pin hole reset for 60 seconds. Factory reset via and no change. After every reset wifi is open to everyone and after every reset takes wifi 40 mins to show up. I ca...

Greg1253 by Tuning in
  • 15 replies
  • 0 kudos

Not Received my Broadband Equipment

I’ve had emails confirming my pre contract and a date when my equipment will be delivered but I’ve not received it. When asked to phone the number given in a follow up email, I was asked for an account number which I don’t have. Any advice on who to ...


Ordered broadband and all installed super efficiently. Then I tried to use it.  After many hours it was apparent that the smart devices I have are not going to connect to the HUB 5X. Tried calling, long waits on phone and chat. Eventually got through...

ChrisJ4 by Joining in
  • 5 replies
  • 1 kudos

Resolved! Terrible broadband connection for the last week

My broadband has been terrible for the last week, ever since going off completely for 18 hours last Friday and again on Sunday. An engineer replaced the hub for a brand new one yesterday, but this made no difference. You can see from the screenshots ...

image.png thinkbroadband.png
juarez1916 by On our wavelength
  • 32 replies
  • 0 kudos