Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 36613 Views
  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 32578 Views
  • 17 replies
  • 42 kudos

Red light on home hub 3

My home hub 3 is showing constant red light after reset and turning on and off. It is not hot to the touch though I understand it could mean it is overheating. Need help as it is not changing from red after multiple resets and I feel uncomfortable ab...

Joe345 by Joining in
  • 151 Views
  • 1 replies
  • 0 kudos

Wifi issues when playing games on my computer.

Hi I use my computer in my bedroom which works off the Wifi but everytime I try playing online or offline games i keep getting disconnected from my internet.. Sometimes i have to reboot my computer to reconnect to internet/ wifi service. I have used ...

Resolved! Unable to order WiFi Pods

Hi I got connected this weekend on 1GB but some of the rooms are very low (poor) but when I follow the steps to order a wifi pod via the VM Connect app and select upgrade package I get a 'oops something is wrong message'. How do I go about obtaining ...

DMZ random disconnects

I had DMZ Enabled on my Network since I need port 25 for my mail server but VM blocks it from being port forwarded, But on my computer this seems to randomly disconnect from Games, Discord. I also tested this on my phone with the issue seeming to be ...

imaoreo by Just joined
  • 308 Views
  • 3 replies
  • 0 kudos

Can't order WiFi pods

My kitchen and bedrooms have very poor Internet (usually 350kbps - 15mbps) after doing the home scan but it won't let me order the wifi pods. Can anyone help?

Taslima by Joining in
  • 215 Views
  • 3 replies
  • 0 kudos

Need to order first Wifi pod

Having this issue now and speaking to chat is hopeless, all I want is a WIFI Pod but all I get is increase your package etc. Can anyone order me what is supposed to be a free WIFI pod, getting 2.3 Mbps in our bedroom, feel like just cancelling as the...

How can I leave without paying exit fee

Virgin broadband has been repeatedly down these last few weeks with no explanation or permanent fix.  They are breaching their agreement,  so why do I have to honour my agreement by paying an exit fee? 

rsdawes by Tuning in
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  • 4 replies
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Resolved! Broadband crashing about 2 to 3 times a week

I am having problems with my Broadband crashing about 2 to 3 times a week at around 21:00. Virgin have sent an engineer and he could not find anything wrong. Things were ok for around a month after he visited.  Now the problem has returned when I do ...

InnesMcc by Joining in
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  • 4 replies
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Port Forwarding on hub 5

For some time I have been port forwarding with no issues.Recently I have reinstalled Home Assistant on raspberry pi, and tried to create New port forwarding rule without success.Error message “The rule is overlapping “What am I doing wrong ?  

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Blade137 by Joining in
  • 317 Views
  • 3 replies
  • 0 kudos