POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I can't understand why this service is so bad I can't understand why virgin constantly lie also Constant dropouts for hours on endAsk for manager ...none there ever ,ask for call back ....Still waiting 10weeks later
Hi, I have same issue.. received my kit last week and the light on my hub 3 is solid orange all the time. I already tried everything from forum and help centre (restart hub, try to plug it in different place in a room, checked all wires) the problem ...
I purchased virgin media WiFi a week ago, I have no welcome email and therefore no account number to create a virgin account. Can someone please send one to me please?
The building I live in has virgin installed but the wifi is spotty at best ok in the day but in the evening shocking.so I wish to have my own install in my ground floor flat. I called virgin don't understand what am saying or just don't know what th...
Hi,Desperate mum here! I really need to block the website www.hustlers.universityit doesn’t have a .com ending; it’s like the Top Level Domain is actually “.university” but the website blocker isn’t accepting it. Any ideas please? I’ve literally spen...
Can somebody please explain to the the possible cause and solution as to why for the past few weeks I have been getting signal loss on both broadband and TV 360. Whilst I am watching TV the signal just disappears and so does the broadband at the sam...
I have been persuaded by Virgin to get the latest hub which comes with an offer of wi fi pods. My present wi fi reception around the house is dreadful - only good in the same room as the hub.The problem is that the TV, which is in a different room ac...
So I recently got the gig 1 WiFi (about a month ago) when it was working it was amazing, I had no complaints, but now the WiFi doesn't work due to an issue with one of the cables in the pole that connects to my house, 4 technicians, 5 phone calls and...
Hi,My network at SR4 8BT is nothing to write home about for some weeks now. It's been on and off. I pay for this service, I should be getting good service of what I'm paying for!
Virgin Media Hub 5 shuts down itself numerous times in a day.
