Recent DiscussionsHas anyone repeatedly needed routers replacing? About 3 months ago, our internet disappeared on our Hub 3 after waking up. We could connect to the router via WiFi but upon doing so, we'd get the dreaded "connected without internet" message. After...Latency spikes/dropped packets, at wits end! Been using my M500 broadband line for a few years now and never had problems with Virgin Media, until two weeks ago. I started getting random latency spikes that's deeply affecting work calls and ga...Hub set up or not? So, one problem with my account gets sorted after three months, and then the next day this. I was offered a new hub 5 to replace my old hub 3. I installed it yesterday and had a text message confir...Possible hub issue? Hi. I have Hub5x which is now about 2 years old. Recently I started having issues with some streaming services. YT and Spotify works fine but I can't listen to any internet radio. When I do onlin...High noise levels and service dropouts I'm getting high levels of noise on my connection and periodic service dropouts requiring a manual router reboot. I had a repull last year, and a recent visit from an engineer who checked everything...routers I use modem mode with a hub 3 amd my own tp link touter which is 5 years old single channel and no recent firmware is available since 2021 and it does have known exploits for my model version. I was...SolvedIntermittent Signal for 3 weeks Hi everyone, For 3 weeks my internet will keep cutting out briefly every 2-3 hours, and this is happening on devices connected via WiFi and ethernet. Before this time it has worked great. I am on...WIFI pod request Hi. Any chances a mod could contact me to sort out a wifi pod please? Red light on hub Hiya I’ve got a red light on my hub which no matter what I do won’t go away. I’m not sure if it’s impacting my WiFi as my connection keeps dropping when I’m on teams calls. I’ve done tests which says...Flashing red light on SH5, but internet appears to work I've had an issue with my SuperHub 5 for a few weeks now. If I restart the SH5, it will go through the startup process as normal (flashing white light, turning to steady after 2-3 minutes), but it n...
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