POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
I’ve just changed broadband provider to Virgin and since then my best thermostat has stopped working. I’ve been through all the trouble shooting with google support and tried advice on here but nothing works. I’m left with a useless but expensive pie...
VM changed our modem recently as we had complained of very slow and poor connection. However shortly after our landline stopped working so they came back and "boosted" the signal. This then caused our burglar alarm to stop working. It turns out our b...
Hi there. Wondering if anyone here is able to help. I've been having intermittent internet problems now for a while. I had an engineer out to give us a new hub, new wire coming into the house, and I'm sure we had a 3rd visit where they replaced some ...
Hi I'm struggling to unpause my sons xbox via the app all the other devices will pause and unpause except for this one device, everything I try I just get a oops message pop up but its not happening on other devices I've tried to re boot the hub and ...
What's the best way to terminate my broadband contract please?Am i better off calling? If ao, does anyone know the number please
Hello, I just got 1 gig fibre switched on yesterday. The speeds are stabilising no problems in that regard. However, the cable running into my flat is way too short. I'm getting around 6 inches which isn't even enough to let the router sit on the f...
Hi - about 6 months ago we asked Virgin to check our wifi signal as it was poor in some areas of the house. He said that he would have a signal booster sent to us. We never received it. My daughter is not getting any younger and is forking out for 4g...
I have recently joined Virgin Media moving from Sky standard broadband. I have had nothing but trouble since moving, with both service provided and customer service. My router in in my living room with nothing blocking it, however my laptop (which...
Hi,im wondering if anyone can help me. I have a Virgin Hub 3 and I am trying to use an ASUS Zen WiFi AX XT8 router with it. I have followed the instructions and put the hub into modem mode. I have then followed the instructions for setting up the rou...
