POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Tearing my hair out with virgin support over WhatsApp.WiFi signal doesn't reach my furthest bedroom, I am on WiFi max so can get a pod to create a mesh. Contacted virgin support over their WhatsApp. The person on the other end is beyond useless. Keep...
Hi,My home office is a new build with 2 floors and in-wall ethernet wiring to provide an Ethernet port on each floor. As shown in the attached picture, the blue boxes represent devices and connectivity that already exists, and the yellow the ones to ...
Dear VM and prospective customers I had poor connection from Virgin Media and was advised by them to upgrade to a 'better' and more expensive package. This resulted in an increase in my bills but it did not correct the issues and I was advised I had...
I called virgin and was asked my password and because I could not remember it, I said omg,The guy hung up as he can because there no evidence as he never accessed my account but somehow he has now blocked me because I cannot ring it keeps rejection m...
Hican anyone help. I am having such trouble getting a second mesh pod for my Wi-Fi. I succeeded in getting one pod by posting on here sometime ago and asked for a second when the multi-room install was done. This was promised but nothing. Then more r...
Virgin media owe me £60 since February they have admitted they owe it to me & on may 21st said it would be in my bank within 7 days I have still had nothing from them. I made a complaint only to get passed around like a parcel at a kids birthday part...
We have lost wifi connection after having the power turned off for electrical work and now the hub is flashing green. We have done a hard reset (pin reset) and still flashing after 30 mins. This is the second time this has happened after having a pow...
I’ve got a 1 GB connection with VM 5 hub. . WiFi in two rooms is regularly less than 20Mbps. Will WiFi Pods help and am I eligible for them? Thanks
I am currently arranging a technician vist but in the meantime, I'm curious from a technical perspective, what could cause such a swings on the BQM:BQM I only started the BQM as I was getting dropouts and stuttering on voip & video calls.Forum sleuth...
iv got a Xbox on and my laptop streaming YouTube and some background soft wear downloading and like every 10 mins for the past few days just keeps cutting out and then coming on for like 10 / 15 mins to cut out again repet etc so i can not get on wi...
