Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 40 kudos

Resolved! After replace Hub 5 VM Pods stopped working.

After VM engineer replace foulty Hub 5 my VM Pods are stopped working I called customer service they kept telling me FMS department will called me back they will fix it but I still waiting.I don't think VM customers service no knowledge how to connec...

simsimbol by On our wavelength
  • 16 replies
  • 0 kudos

Ethernet working WiFi Dosen't Hub4

Hi there. I'm having an issue with my hub 4 where the WiFi connection isn't showing up at all on devices, but my PC using Internet can still connect to the Internet fine. The hub is showing a white light. I've tried reseting it and that dosent seem t...

Superhub 5 Vs Netgear R7800

Hey guys. VM recently sent me a Superhub 5 to replace my Superhub 4. I've got a Netgear R7800 with openwrt on it and have been running it for a few years now. Since the R7800 is fairly old at this point, would it be beneficial for speed and ping to s...

tomlopez by Joining in
  • 1 replies
  • 0 kudos

Internet in Watford (wd24) keeps going down

For the last few months the internet in our area keeps going down.Its got so bad that we have setup a WhatsApp chat group to discuss this as allot of us work from home and require a stable broadband connection. We are all considering cancelling our b...

Shugs786 by Joining in
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WiFi pods order June 17th still no sign

Hello I wondered if a member of the virgin team could help as the guys on whats app keep telling me contradictory information.a member of your team put through an order for WiFi pods as part of my package, for my home office that wa not getting any W...

prolands by Joining in
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  • 0 kudos

Re: Inconsistent WiFi Performance

I have the same problem - support is useless, not had a single month without problems - limited Wi-Fi since 2am this morning - hate Virgin and can’t wait to get back to sky 9 months and counting

Pinkman1 by Tuning in
  • 1 replies
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Resolved! Couldn’t connect via wireless today

Woke up this morning, wired connections all fine, unable to connect via wireless on any device.Rebooted router, exactly the same.Its a Hub 3.0Logged into the router and under Wireless Signal, Smart Wi-Fi was enabled and everything under 5 GHz was gre...

HobGoblyn by On our wavelength
  • 1 replies
  • 0 kudos