POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi all,Posting here out of slight desperation as our broadband issues are beyond unacceptable now and there has so far been very little acknowledgement from Virgin of a problem. Our internet has been suffering intermittent dropouts for about 2 months...
Hi there, My Hub 5 has a flashing red light. I’ve checked cables and all are fine, I’ve restarted a couple of times and still flashing red. I’ve also called the phone line to check for faults in my area and it says there aren’t any. I’m not really su...
HiI recieved my 2nd WiFi pod today. After I installed it, the first one wouldn't connect. So I deleted the first one from the app and now the app can't find it. I have tried turning the pod off and on and it goes green followed by no light but the ap...
I swapped to Virgin Media broadband in April and ever since swapping, the Apple TV app on my LG TV will only play shows when limited to SD playback. When trying to play in HD the show starts streaming and I get around 20-30 seconds of viewing before ...
Hi,My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. From what I understand it’s trying to do a firmware update but it’s stuck in a loop. It resets itself with ...
First time post here but im at my wits end with the signal issues. I had a engineer initially come in June after my internet was down for multiple hours at a time, reviewed the hub and said how are you even receiving signal. Then went through all th...
I’ve just used the Connect app and have a list of devices connected to my network. Some of these are identified as TVs, computers etc..A further nine are only identified as “Other”. It is clear from the description what some of these are, and I rec...
I have had Internet issues for several months. Up to hundreds of drop offs (lasting seconds) a day. I've determined it's the connection from router to Internet (not wifi).Errors in router logs, monitoring from Internet site sees same results, pinging...
Hi, would a vm engineer relocate my router into the loft?
Hi everyone,I have been having constant issues with WiFi/broadband since 9th of July. I've spent hours on the phone with Virgin, had multiple engineer appointments cancelled over this time and they weren't even bothered to let me know about, when eac...
