Recent DiscussionsHub 5 (6months old or so) 2.4gHz WiFi stops My recent (2025) Hub works fine for lengthy periods, then the 2.4gHz wifi stops. Power-cycle the hub and it works normally again. I've seen other users on here with the identical issue, so I know I'...Problems with Hub 5 wifi after installing access point Hi I have added an access point to my back bedroom as I was having hardly any wifi signal , the house I stay in has all brick walls so I put an access point in my back bedroom ( installed taking an e...Wifi extension. Trying to get my wifi to reach my shed, approx 30ft from the house and approx 60ft from the router. Ive got a pod plugged into the router with an ethernet cable and a pod in the shed, wifi does reach...No Internet to tv & TiVo box Every evening my internet to two televisions won’t connect although the internet test says 229.81mbps & I have internet on phone/tablet. Why? No internet and intermittent internet since 13 November Since 13 November I have had either no internet or intermittent internet. First outage on 13 November following a storm resulted in 3 new hubs, 3 ONU boxes, 5 engineers to confirm a network issue. In...Missed Appointment I was due a visit from an engineer today between 12 and 4, but never heard anything. On checking my letterbox after 5, there was a note to say the engineer had called at 13:20. I have a doorbell that...Connection dropping intermittingly Good afternoon! For about a week now I've noticed that my internet connection drops for around 5-10s every 20-60 minutes, sometimes multiple times over a 5 minute period and I have no idea why. I am...Power level and errors So, my Internet in my eyes been fine, I haven't noticed any dips or stuff, only when using remote play had a bit of lag. But anyway, after looking at something I had no idea what was, I finally co...Remote Reboot/Restart of Hub Hi, I'm away from home currently but need to Reboot/Restart my Router. I don't see anyway of executing this personally, so can someone from VM Support carry it out. Please Note: I do NOT want a RES...VM connect doesnt recognise the wifi network What? The VM connect app on my Samsung s25 phone was working last time i opened it. But today i get the msg that it doesnt recognise the wifi. i press the reload WIFI button & then get a window sayin...
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