Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 40 kudos

Need old box removing from outside my house

I have just had a new green Virgin box placed outside of my house, without any prior warning or communication. The old box however has also been left outside of my house. The 2 boxes mean that when I convert my front garden to drive, which I intend t...

Buxb by Joining in
  • 3 replies
  • 0 kudos

Hub 5 / Apple device issues

Hi All,I went from 1gb hub 4 to a hub 5 with 500mbps package, I changed the new hub 5 SSID to match my old hub, most devices came over without a hitch & some just needed a password re-entered.For some reason though the 2 devices I use the most my iPh...

kutty7 by Joining in
  • 2 replies
  • 0 kudos

Phones keep disconnecting from WiFi

OK new VM installation (well about 2 months now). I have an issue with devices not staying connected to my WiFi.Hub4. Samsung Galaxy S21, S20, S7, S10 - all as up to date as they can be. It seems most noticeable on phones, but do get it on laptop, wh...

hub 4 intermittently dropping internet

Dropped connection about 4/5 times over last 40 mins or so. Solid white light disappears on Hub 4 and is replaced by pulsing white light, then solid light again.Ran diagnostic from Hub twice. First time indicated an Broadband Service issue, the secon...

Jon-J by On our wavelength
  • 5 replies
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Resolved! Wifi pods.

Can somebody please help me. I'm having issues with receiving WiFi around my house l have been told I have blackspots and after numerous technicians stating only solution is wifi pods which there is a charge. But now that my account has gone over to ...

Sab3 by Joining in
  • 3 replies
  • 0 kudos

Attenuator broken and no female connector on hub

Hello, I've been having some issues today with connection and after doing the usual resets etc I noticed my attenuator was loose at the book so I tried pushing it in and it looks to be be broken at one end with a short piece of metal. I can't figure ...

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Moragorn by Joining in
  • 5 replies
  • 0 kudos

Red light on hub

My hub 3.0 is showing a solid red light, rather than the usual white one. Everything seems to be working normally however. Do I need to do anything?Thanks

rjwb by Tuning in
  • 1 replies
  • 0 kudos

Hub3 Modem Mode Repeatedly Dropping

After the successful resolution to my initial problem on or around  3/3/23 the Hub modem mode behaved itself and the 3rd party router TP-Link Deco S4 providing improved WiFi speed and reception to all house areas, speed typically 130Mbps recorded on ...

mermaids by On our wavelength
  • 1 replies
  • 0 kudos