Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
I am having an issue where the wifi looks strong but it disconnects every 20 mins or so for milliseconds. I work from home and am on teams calls a lot. It disconnects my call constantly. My ring doorbell also shows throughout the day multiple tim...
Virgin Media upgraded my wifi router to the Hub 5 but now I lost connection roughly every hour for roughly 2mins. It’s incredibly annoying.I have Amazon Eero mesh wifi set-up (which was working fine on Hub 4) but I don’t think that the problem as ot...
Hi all I decided to upgrade my router and speed to the 1g hub 5, I really wish I hadn’t bothered. There has been constant issues with it and the devices around it. First off it’s constantly dropping out of WiFi but the main one which is so annoying i...
Has two pods installed but due to a software issue they do not work. Virgin was meant to get back in touch but heard nothing, during the day the network unstable message keep coming up. Any suggestions ?
I’ve been having long term issues with our broadband. How do I get a call back from a manager?
Just upgraded to a VM Hub 5 router and the Hive Nano 2 Hub won’t connect to it.Have tried all the fault guidance/recommendations on the Hive app/website to get the Hive Nano 2 Hub back online and to connect to the Hive website without success.It seem...
I need to be able to tie down devices to a particular pod or to the hub.At the moment it seems that some devices will drop connection from the hub and connect to the furthest pod or drop connection from a pod and connect to either the hub which is fu...
For the last 4 days my internet has been rubbish from virgin!
Hi, I can’t connect to my hub 3 via the app. I’ve followed all the help steps but still can’t connect.my Sonos app can’t see my sonos devices and the hub has a constant orange light on it. Is it faulty?
Hi all, I’m terrible with networking and never had to self install a fibre connection before. I chose the option as the property was eligible and I’d like our internet connection up and running as soon as possible.However, checking the property’s inv...
