UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
HII have used the Virgin Connect App to measure my WiFi, because it's really slow on the ground floor (the Hub is situated in my home office upstairs). Near the Hub, the speed is measured as "Great" and it is. But downstairs in my kitchen, it's mea...
Please can you fix this issue with intermittent internet i.e NO INTERNET issue as soon as possible. It has been happening since end of April. Please, it is getting very disturbing.
I've recently upgraded to the 1 Gig Top Tier BB package, all seems to be ok ish, apart from a few things. I do have full speed if I'm right next to the router, which I expect.1. The Virgin Media Connect app cannot find the new Hub 5, worked perfectly...
my vm hub is showing a constant red light instead of the normal white light having tried 3 or 4 times disconnecting the power cable to reset the hub the red light still appears although i have internet connection it worries me that vm say there is n...
We've been getting spikes for a few months now but in the past couple of weeks they've gotten a lot worse with frequent request timeouts that are making gaming impossible. I set up a monitor here a couple weeks ago to track what's happeninghttps://ww...
placed an order online in April for delivery on the 15/5/23 but only received my pre-contract information, no welcome email or delivery information received. I can't sign into My Virgin as it states the email address I used to place the order is inv...
Hi all I was wondering if anybody could give me some advice? I posted last year when I was having an issue with my upload speed when streaming. The engineer was able to come out and rework the cables and it worked fine until now. However, the same ...
HeyRecently got AXE5400 WiFi6E and put the hub 5 in modem mode.Suprisingly (unless I'm doing something wrong) I've found the AXE to provide slower wireless speeds compared to the hub 5 when I was using that wireless. I only get comparably fast speeds...
I am trying to see a way of ordering WiFi pods. My volt benefits say that I may get up to 3 FOC as part of my package. I have suffered with very poor or no reception in three rooms. I have user the scan app but it cannot even connect to the hub from ...
Any recommendations here? A broad question I know. I've had mixed experiences so far. Most recently tried a Mercusys H80X but it seemed it had an issue with my network topology (see image). Basically I had the first H80X in the lounge with a 8 port s...
