Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Total loss of service and connectivity

Hi thereYesterday appeared to be a total meltdown and loss of service was everywhere, all of my devices fell off the router and wouldn't re connect apart from my laptop. This morning is a totally different story, no internet and no devices at all wil...

Philjdj by Joining in
  • 6 replies
  • 0 kudos

Resolved! Intermittent wifi

I reported a fault with my V6 box on the 27th Feb. A technician attended on the 1st March to replace my box and also discovered there was a fault with my WiFi. He discovered it was a network fault so he reported it.2 technicians attended the followin...

Kidunne by On our wavelength
  • 16 replies
  • 0 kudos

Hotspot removal question

Hi all,Newb.  If I untick the WiFi Hotspot setting in my account will that have the effect of a) removing the Virgin Media WiFi connection from the list of available connections from my hub, AND b) prevent me from connecting to other WiFi hotspots ?I...

ngood77 by Tuning in
  • 5 replies
  • 0 kudos


New to Virgin about 5/6 weeks, got the ultimate volt package. wifi poor in bedroom, got the app & stating poor but doesn’t give me an option to order pods. Been on live chat when 1st got virgin & was told they would send out, nothing arrived. I done ...

August14 by Joining in
  • 2 replies
  • 0 kudos

Hub 5 Keeps Randomly Dropping

Virgin Media upgraded my wifi router to the Hub 5 but now I lost connection roughly every hour for roughly 2mins.  It’s incredibly annoying.I have Amazon Eero mesh wifi set-up (which was working fine on Hub 4) but I don’t think that the problem as ot...

Hub 5 issues

Hi all I decided to upgrade my router and speed to the 1g hub 5, I really wish I hadn’t bothered. There has been constant issues with it and the devices around it. First off it’s constantly dropping out of WiFi but the main one which is so annoying i...

Connection issues

Has two pods installed but due to a software issue they do not work. Virgin was meant to get back in touch but heard nothing, during the day the network unstable message keep coming up. Any suggestions ?