Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 41 kudos

WiFi pods hot and weak signal

My security cameras recently informed me it was offline, when checking I found the WiFi pod that has been working to be very hot to touch and the app says signal is weak.I tried resiting the pod, but even when plugged in less than 1 metre from the hu...

Duppy2 by Joining in
  • 4 replies
  • 0 kudos

Resolved! More than three Wi-Fi pods

I have three Wi-Fi pods from Virgin and still have a room in the house with no signal. Virgin won’t allow me to have more than three pods from them. Has anyone else added another pod (as can get them from eBay)?  Will the additional pod work in the s...

Resolved! Wi-Fi pod whistling

Himy virgin Wi-Fi pod has just started a high frequency whistling sound. It’s been plugged in and working well for a couple of years, this just started recently.any ideas how to fix? I’ve turned it off and on again.thanks in advance 

Lou52 by Joining in
  • 3 replies
  • 0 kudos

Wi-Fi continually dropping out.

My speed when connected is ok, however it constantly drops or won’t connect to devices. Even trying to run speed test on the connect app it couldn’t find a connection to test.I have gone through multiple re-sets and removed all devices possible but i...

Mike103 by Joining in
  • 5 replies
  • 0 kudos

Resolved! Wi-Fi down

My Wi-Fi has been down all day, check status says all ok, run self test which states I have a problem but wait for 24 hrs (that was 10 this morning) my problem still I cannot speak to anybody to find out what is happening. Is there anybody on here to...

BryanP1 by Tuning in
  • 5 replies
  • 0 kudos

Hub 5, Pods won't connect

I have the Hub 5 (installed 24hrs ago) and my WIFI pods won't connect to the hub. They don't show in the VM Connect app either, it displays "No pods detected "I need help please!!

Work VPN constantly disconnecting

Hi all,Hoping someone can help!When working at home, whenever I connect my work laptop to the work Palo Alto VPN (with my Virgin Media Wi-Fi running "in the background"), it connects and works as it should be for approximately 10-15 minutes, only for...

SR_37 by Joining in
  • 2 replies
  • 0 kudos