Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Resolved! Request hub 5
Is it possible to order the latest hub? I have a hub 3
No installation date, no shows, and an excuse about council permission
Hello all - I think I might just be repeating everyone else's pre install experience but perhaps you can help: Virgin installation booked for 30th Sept. Waited in all day and no one turned up despite receiving an email to say external works had been ...
Getting lots of drops and general poor experience
Hi, for the last week Ive noticed a lot of drop outs and inconsistency in my connection. BQM showing a lot more red than normal. First check on service checker says everything alright but then when I test the hub it says problem in my area. No info o...
Internet issues
Anyone else having issues with WiFi in Havercroft area, it's been a while since we lost the Internet
Persistent 'Intermittent signal error'
I am experiencing Persistent 'Intermittent signal errors' when gaming.I am trying to play CoD but it keeps dropping out with a BLZBNTBGS000003F8 error. I have done all the recommended steps to resolve this several times. So I tried running the diagno...
Poor connection
I moved from Sky to Virgin and got a very poor wifi connection at home. Sometimes to get connection I need to turn off wifi setting on my iPhone to use SIM data. Tried to restart wifi plenty of times. Virgin Customer a are is not easy to reach and I ...
Alleged Intermittent error
Some advice please. Lost broadband connection this morning. Totally down. Contacted support who say that there’s an intermittent signal problem and they’ll monitor for 24 hours. However from my end it’s completely down. Can an intermittent signal iss...
Resolved! Superhub 3 no Ethernet following lightning storm
As the subject. Returned home after a few days away to find that a storm had knocked out the router section of my Hub. One yellow LED continuously lit, no signs of life otherwise on it or any of the others. Happily the WiFi radio is still working, bu...
No broadband in N4
Despite an updated text ti the contrary, still no Internet in N4 area Outage NOT fixed
Is it possible to force a software update hub5
Is it possible to force a software update on the hub 5.
