POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I have had my Hub 3.0 switched to modem for at least 4 years and it has suddenly stopped working, if i switch it back to router mode it works fine and brings in internet. Switch it back to modem mode and nothing, have tried 2 different routers with i...
my question is , what speeds can i expect with a shield tv or pro connected to a hub 5 1gb via ethernetim hearing rumours people are only getting 100mbthks in advance
Hi thereI've been unable to view or change my settings in My Virgin Media as I get taken to a page that never loads.I've tried on different devices, browsers, incognito mode, and with the app but no luck yet.Is there someone who can assist me with th...
Have been told several times that return packages are being sent to me for the return of faulty wifi pods.At least 3 times now I have been told this, but no packages have been sent. This has prevented me from getting more pods as I have been told I a...
Hi,After login when I'm redirected to https://www.virginmedia.com/my-virgin-media/home it keeps loading and does not work.Yes I tried cleaning the cookies and even a different browser. It seems it is a server error.
For three weeks I've had a solid red light on my virginmedia router. I've done all the resets, tests and gone through the online stuff but nothing works. The wifi seems fine and everything works apart from this red light on all the time. What to do n...
Hello, Our router has had a red power light since Sunday. The actual WiFi is generally working fine (although slightly less effective reach).I've checked all cables, restarted it a few times and it is not next to anything or overheating. Any tips on ...
Hi, I’ve recently joined Virgin, the router was sent out but after a few hours of troubleshooting and a couple of calls I noted that the issue was a lack of plug - presumably removed by the prior tenant (image attached pulled from another post.) I ...
Hi,I am moving house and wish to keep virgin as I have been very happy with the service. The new property I am moving to has virgin wifi in the flat below and above it but does not seem to have the address listed on Virgin's property checker website....
Hi all,I've a Hub3 that for years has been happily in modem mode connected to my router. This morning I didn't have any internet so checked the hub and it had switched back to router mode. I switched it back to modem and it restarted, but I didn't ge...
