POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Been having fun (if one could call it that…) since around 7am this morning after I reboot my Hub 5. None of my devices will reconnect and that is even after so many attempts at rebooting, pinhole reset and even two phone calls to VM (that took a lot ...
Hi just got home and my hud 3 is flashing green and no internet connection. rebooted and checked for outages but non logged, any ideas?thanks
I have a TP link E4 mesh system for boosting my WiFi. I've had it commented for a couple of years but when I uninstalled the virgin app they unlinked from the WiFi. Since then I've been unable to link them back up. The TP Link help desk think I am in...
What a terrible disgusting company. Nothing ever resolved, Cowards managers hiding behind the poor telephone agents. Been promised numerous calls . Never received any . Continueous intermittent broadband and WiFi issues, up to 200 disconnects aday. ...
Hi,I'm wondering what the complaints process is please as I raised a complaint several weeks ago which wasn't even acknowledged in the slightest.I regrettably had to raise yet another complaint via live chat as the telephone advisor refused to raise ...
The ethernet connections from my hub have stopped working. This includes the TV set top box - the apps cannot connect as it says there is no ethernet connection. I also have a PS5 connected via ethernet with has no connection either.The Wi-Fi is very...
hi please help my Your Hub 3.0 status shows wireless as (off). how do i turn it on? I've reset the device. I don't know how it happened. it switched off during my conversation with virgin media about cancelling...
Cant order Wifi pods online or through app, just asks to sign in and keep doing the same thing.if some one from virgin could help that would be great
I signed up to a Virgin broadband package beginning 31 January 24. A connection failure required an engineer to attend on 5 February 2024. They diagnosed a damaged cable and tried to install a temporary fix by 'splicing' my neighbour's cable onto my ...
I have a hub 3 and am getting wifi connection problems with all my devices. Even in the same room as the hub. The speed is bad, when I do manage to connect. I have got a pod and it hasn't made a difference. The hub about 5 years old and I'm wondering...
