UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Good Morning, We recently (Feb/March) upgraded at end of contract and upgraded to the 500Mb Package. We have retained our Hub3 router which has been in Modem mode connected to a Deco M5 TpLink Mesh for the past 12 months with no issues. Since upgradi...
My Hub 5 was installed by the engineer so when I try to use the Connect App it won't get past the install screen. This means I can't use any features of the Connect App on Android 13.Help
Don’t know the actual name for the box but the one on the wall which the cables go into has a solid red light and no WiFi. Hub is a solid green light I have tried resetting the hub at the back checked all cables in properly and reset the box that is ...
HiI installed my Hub 3 two days ago, and since then I've not been able to connect the Virgin Media Connect app to my Hub 3.I've restarted the hub, deleted app cache and re installed the app...nothing has worked. I've also looked up previously communi...
Hi All,As the title suggests I’m trying to find a way to keep my broadband speeds consistent. If I’m near the router I’m getting 600Mbps and as I move to my room it’s around 20Mbps that’s INCLUDING the extender. It’s genuinely unusable to a point whe...
Hi everyone, I am looking for some help with my VM connection.I am experiencing 100% packet loss for around 1 minute every 30 minutes. It means that calls are dropped and streaming is interrupted. Really annoying!This is the second time it has happen...
Im currently having problems with my WiFi disconnecting from all the phones in my house randomly throo the day they will come up with connected but no internet, I turn off the WiFi and back on on th device and it fixes itself. This can't be a problem...
I have the CATV box in my garden. Myself and neighbours cable runs along my side of the garden then cuts under the fence into his garden then the main cable goes up the wall. He is no longer a virgin customer and is wanting to cut the wire. It’s...
Hi Everyone.This is my first post here as I normally find a solution to my problems or manage to work them out myself.I have port 21 set up as a forward in my Hub 4. This has been working for ages without any issues. Recently it stopped working (4 we...
Hi straight away I’ll say I’m not a WiFi genius but I have common knowledge and watched and read many things for it.I switched from m250 hub 3 Broadband where everything was working fine to the gig1 hub 5.the reason I switched was because the master ...
