POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hello,I have had Virgin Media broadband with TV for about 2 months.For a few weeks now the broadband has been cutting out several times a day.I have tried to look online what the issue could be and how to troubleshoot this myself but all I could find...
Hi,I have Virgin Media Hub 3.I’m currently experiencing broadband issue in my area but the app and webpage for service status keeps telling me 2 things:There’s a problem in your area and we’re fixing it.Book your technician - pick a slotWi-Fi light a...
Hi,I'm unable to register my new account, keep getting me with a DEF01 error code. I've seen this is a frequent issue possibly relating to having a previous account with the same email address. I've tried different browsers and clearing cookies and a...
Everytime I turn on 2.4GHz and 5GHz separately and renamed. The 5GHz renames itself to the same name as 2.4GHz and even the 5GHz turns off itself. The worse experience I've ever had with WiFi settings and band issues is with this hub. Never ever had ...
So we got sent a new hub 5 nearly a year ago and all has been fine. last few months tho iv noticed the tv and sky box have been disconnecting from the hub and physically have to re-plug the Ethernet cable to reassign a ip basically and they have been...
Has anyone received a dongle from virgin?
My Hub has a constant red light. I have rebooted multiple times, can anyone help?
Hub 3.0. I have successfully added various port forwarding rules. UPnP is disabled. I'd like to add 6690 ports however I get a 'the rule already exists' error even though this is not a port I have already added. Any suggestions greatly appreciated. T...
Hello everyone,I wanted to inform you that we recently upgraded to a new Hub 5, replacing the previous Hub 3 model. However, I have encountered some issues with port forwarding that I would like to address.Previously, the process for port forwarding ...
There was a cover over this wire that Virgin Media installed on the pavement outside our house and now its snapped off. Can I have this fixed or replaced please?
