Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Please Advise how to Turn Child Safe Off
New to the forum.Can somebody please advise how to turn the Child Safe Lock off?. I’m unable to do it through the Virgin Media App.
WiFi pods are flashing and connect app not finding my hub
Internet went down in the area last week, since this my wifi pods have been flashing and won’t connect to my hub! I have moved closer and tried to connect via the connect app but this isn’t connecting to my hub! I have done a factory reset on my hub ...
VM connect app not working
I have tried everything on the forum to get this app to work , no success.
Can't return wifi router
Hi there, I've been trying and failing to return my wifi router for the past month before my service disconnected. I've called the customer service hotline multiple times, booked returns packaging to be sent to my house and my partner's house, yet no...
Re: New hub 3 stuck in ‘Update in Progress’
This has also happened to me. Please can VM dm me asap as I work from home
Highly frustrating and impossible to contact!
My broadband has not functioned for 2 days and my kids aren’t happy with me. Does anyone know how to get to talk to a person/employee from virgin?I have been put on hold from a virtual assistant for over 3 hours I just want to report a problem why do...
I can’t get porn
Why can’t I get porn
Resolved! Need a WIFI POD is very bad unable to cloud game
Hi guys, not too long ago I switched from BT to VM, and ever since I've been having issues with my WIFI it's terrible, I am on 1gig package I need a pod to fix the issue, BT is so kind compared to VM, you can get loads of their WIFI extender discs fo...
Hitron Chita regular rebooting.
Hi all, I have had Virgin Business broadband installed on the 17th of December and from the offset had issues with the router completely rebooting itself approximately every 2 hours leaving us without internet and phone lines for roughly 5 to 10 minu...
hub has red light
My hub has also had a red light for the past 10 days. Tried the pinhole reset as suggested but no change. Internet not affected but clearly something wrong with router.
