Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Resolved! No Internet for over 2 Months..!
Hi. I'm posting this on behalf of my In-Laws. They are heavily dependent on internet access from home but have been without a service for over 2 months. They have been told there is a fault with the 'external connection' but little else and, despi...
Is it usual for tracert to common sites to have lots of timeouts ?
Had LOTS of issue with wired and wireless connections through house for the last 4 days. Sites slow to load. Netflix not showing images. Work VPN dropping. General crapness. tracert www.bbc.co.ukTracing route to bbc.map.fastly.net [146.75.72.81]over...
Hub 4 ethernet
I have hub4 with 1gb broadband, recently i have connected my sons pc's and xbox via ethernet, xbox and 1 pc gets over 900mbs but 2nd pc gets less than 250mbs (sometimes less than 50mbs), 4th socket goes to smart tv again less than 50mbs, (not to both...
Internet constantly dropping out past year, flashing green light on HUB 5.
I've had a reoccurring issue with my broadband connection over the past year (maybe slightly longer) where my internet connection just suddenly drops and after I reboot/reset the router I'm greeted with a green flashing light. This can go on for hour...
Old house , poor Wi-Fi at one side of the house
My house is seriously Victorian and has two foot thick walls ; the signal on the right had side, open gable where the hub/router is located, is bang on. The signal on the left hand side is much poorer, both upstairs and downstairs.my big problem, is ...
Red light on hub 3.0
My hub has had a red light as far as I can remember. I presumed this was the power light.My WiFi has always been a little patchy and drops regularly several times a day. I have to regularly switch off and back on again and this usually fixes the issu...
Resolved! Fraudulent charges
Omg only been with virgin 2 weeks and I have sent several complaints mostly recently, they told me I needed a WiFi pod, don't worry it's free of charge, then I get a change of contact for an additional £8. I raise a complaint they said they have re...
Virgin Media with BT Wholehome Discs
Hi - I am moving from BT to VM. I currently have BT Wholehome discs set-up to provide good wifi coverage across my home and ideally I'd like to keep that set-up to avoid spending money on new discs and reconnecting many devices to the wifi again.Am ...
Broadband/Telephone Outage
Last night my internet and phone service went down at 02:30 (12/11/2023). Done all the usually troubleshooting (pin reset etc) but still have blinking red LED on router -- also had difficulties with the phone app trying to get on with my mobile servi...
Red light always on hub
The red light is permanently on the hub, I've reset it several times, checked all the cables and still a solid red light. Help!
