Recent DiscussionsRef: connect app Is there another way to pause devices on hub as the connect app just keeps causing problems with changing settings on hub 4. Thank you Ring doorbell looses WiFi connection One possible fix for a Ring doorbell randomly dropping its Wi-Fi connection is to rename your 5 GHz network on the Hub. I'm testing this workaround by renaming the 5 GHz network and adding "-5G" to ...Hub doesn't re-register on the network after updates Hub did not re-register on the network after an 'update early hours of the morning'. I assume it was an update. WiFi service was fine and then it just went down. Last issue 18-Dec-2025 and hub staye...Cannot Manage Virgin Media Settings Whenever I try to change my settings, whether it be via the app or a browser, the page cannot load and I get an error message. This has been the same since I started with VM about 2 months ago. ...2.4g wifi keeps dropping off As per title. Have a hub5, and has been working OK up until a few weeks ago, when the 2.4g signal dissapeared. 5g was still connected, but 2.4g was showing as connected, even though the 2 pc's and...Regularly have to reboot Hub 3 Every few months, I have to reboot my Hub 3, then my WiFi pods disconnect and refuse to reconnect. I end up swapping them around because when setting them up, you have to assign them a location, even...Uploaded dropped from 100mbit to 30mbit , QAM goes from 64 to 32 all time Hey guys For last few days my 1gbit/100mbit line the upload has dropped to 30mbit , i need fast upload for work. I noticed also the QAM goes from 64 to 32 all time on the upload channels in the ro...New Hub 5 keeps dropping internet connection I had a new Hub 5 a few weeks ago (replaced a Hub 3 and briefly a Hub 4) and have now had a few times where the internet just stops for a few minutes, then comes back. During the outages I am able ...Really worried about my Hub 3, red light, slow and overheating Hi everyone, I'm looking for some help with my Hub 3. I’ve noticed the light on the front has turned a solid red color and the whole thing is actually hot to the touch. I did a bit of searchi...Remote Reboot/Restart of Hub Hi, I'm away from home currently but need to Reboot/Restart my Router. I don't see anyway of executing this personally, so can someone from VM Support carry it out. Please Note: I do NOT want a RES...
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