POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi I've just had virgin installed last week and although the speed is far higher than my old sky the actual coverage in the house is far worse. Some rooms upstairs it's unusable at times. I'm rather disappointed in this at I thought it would be much ...
im literally getting 30 down and 40 up on m500, nothing i can think of has changed, my modems cables are away from power sources or electromagnetic disruption.Can someone tell me if its an issue with my area or not.
Hello we upgraded our Internet last week and we were told that we were getting pods. When will these be delivered as we are going away soon. And they will outside whilst we're away.
Anyone know how to speak to someone at virgin - we need a second pod, the connect app isn’t giving the link to order - lost a whole morning trying to speak to someone or just order it - going round in circles - really frustrating [MOD EDIT: Subj...
Hi, self set up for broadband and TV today, TV fine but no WiFi. Keeps saying password incorrect, we have all tried multiple times. Rebooted and reset the hub to no avail, repeated these actions with an advisor who has now escalated to the network ...
My Internet keeps dropping multiple times a day will this continue in long term or should i just switch to my old provider? Never had a problem with talk talk, switch to virgin for faster Internet but 1) never get the amount that im paying for (i sho...
Hi all,Posting here out of slight desperation as our broadband issues are beyond unacceptable now and there has so far been very little acknowledgement from Virgin of a problem. Our internet has been suffering intermittent dropouts for about 2 months...
Hi there, My Hub 5 has a flashing red light. I’ve checked cables and all are fine, I’ve restarted a couple of times and still flashing red. I’ve also called the phone line to check for faults in my area and it says there aren’t any. I’m not really su...
HiI recieved my 2nd WiFi pod today. After I installed it, the first one wouldn't connect. So I deleted the first one from the app and now the app can't find it. I have tried turning the pod off and on and it goes green followed by no light but the ap...
I swapped to Virgin Media broadband in April and ever since swapping, the Apple TV app on my LG TV will only play shows when limited to SD playback. When trying to play in HD the show starts streaming and I get around 20-30 seconds of viewing before ...
