POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I have found some errors and would like some advice if I should be concerned.Downstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 13310000005.139QAM 2562521390000008.637QAM 256131470000008.437QAM 25624155000000...
Our wifi will connect but we have no access to the internet across multiple devices. Have performed multiple restarts on the hub and on our devices to no avail. does anyone have any experience fixing this?
I’ve noticed one of our two pods has started buzzing in the last week. We’ve had it about 6 weeks and fine until now. It’s also red hot which worries me. Should I get this replaced? Is this normal? The other one downstairs is silent and cool to touch...
Had an engineer visit 3 weeks ago because of my previous thread. After the hub 3 was replaced with another hub 3 the issue had gone for 2 weeks until this week where its been atrocious. Every 15 minutes theres massive lag or loss of connection on my ...
I am noticing that recently Virgin is having internet issues past midnight, I am on Discord playing a game of League or whatever and I disconnect from my game and can no longer speak on discord. My internet seems to work fine for websites like twitch...
Mobile phones in house have started to experience Wi-Fi issues within the last month or so. Wi-Fi itself does not drop, it’s pretty much full signal throughout house and outside, but no data can get through to phones. Android and 2x Apple, all diffe...
Installed broadband today and my wifi coverage is poor across my home. Phoned and they said I would have to pay for the wifi pod. Really poor considering I’m only getting 5mbps in my kitchen and lounge.
Today we got our new Virgin box but the instructions are so unclear on how to set it up. There's a white lead with two ends, both ends have tags on them that read 'push don't screw' but Virgin Medias actual website says the exact opposite. So like, h...
my date for the re pull has been changed twice no internet for over a month now, been on the phone to them 8 times yesterday all with different mixed messages, even with them saying they will be there in 30mins, and I talked to someone today and she ...
