Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Poor WiFi coverage
hi I just upgraded to volt but am still suffering poor WiFi coverage in any room other than the living room where the hub is located and the bedroom above. I have poor results when scanning on the app - how do I order WiFi pods ? I can’t even get acc...
Internet keeps dropping
Hi all,Wondering if someone can help, I am on the volta Bundle and have never really had internet issues, around a month ago Virgin visited my house and installed a phone wire and connected it to the modem. Ever since this i get lag spikes on my PC -...
Resolved! Internet drops out, possibly with larger data transfers
Hi.I don't think this is so much a Virginmedia as a general computer issue (desktop PC), but hoping someone has some advice to offer.Sometimes when in a Microsoft Teams meeting the internet connection drops out and can only be restored by re-booting ...
Virgin Media support is ABSOLUTELY AWFUL! USELESS 'CHILD SAFE' FEATURE.
I've contacted Virgin Media three times. Twice by messaging support both on-site and WhatsApp and once by phone. Every time, trying to get help with how the 'child safe' feature on my hub is not working. Even though the option is ticked on my account...
Connection dropping and slow for 2 weeks now
Hello, there was network issue two weeks ago and since then my internet is very slow and dropping off all the time! I can’t find any other way to connect with VM to address the issue. It’s been 2 weeks now with these ongoing issues! This is the stat...
No RF signal detected
I don’t have internet for more than 2 hours. On my hub 3.0 the wifi logo is constant green and the ‘line at the bottom’ is flashing green. The wifi network seems to be up and running and when I connect to 192.168.0.1 the status is showing that the wi...
Red light on hub after reset
Hi. I have a hub 6 and the red light is constantly on. I have reset the box more than once. And yet the light is still red. Any help would be appreciated.
Wrong power cable for Hub 3
Finally recieved my Virgin Media Hub 3 tonight and they’ve sent the wrong power cable in the kit. It’s supposed to have a blue tag and ours doesn’t nor does it actually fit into the power socket on the hub 3.Im posting this so someone at Virgin Media...
Resolved! Virgin Media WiFi Pods - Authentication question…
So I’ve got a virgin media pod and I originally got it with a super hub 3 ages ago but never used it much.I’ve since got the new hub 5 and a new room built on the house, so I’ve just got the pod plugged it in and it’s working.my question is, are thes...
Resolved! 30 minute cyclic drop-outs stared Monday night
At 3:00am in the morning on Monday, I had a drop out (see red line) and since then, every half an hour, it continues. So when I am streaming, I go off-line for about 10 seconds, then it comes back. Most infuriating and I'd love to know how I can fix ...
