Recent DiscussionsHub 5 config file Searched community posts for more information my hub config file is wrkldJKDHSUBsgvca69834ncxv987 is this an official release from virgin media Connection randomly drops From Wednesday on this week my connection has been dropping or becoming very slow at random, I obviously checked the service and it stated there was a problem with inconsistent connection in my area,...8 days without broadband So broadband dropped out 2 hours after installation. Engineer visited on Monday saying it needed a network engineer. 24 hours later network engineer confirmed no connection to property but couldn't f...Broadband keeps going off at the same time Hi, I have a problem with my broadband going off, it has gone off 4 times in the past 7 days and each time it remains off (blue light flashing on router) until the early hours of the morning. For the...Hub occasionally losing WiFi connectivity After several years of reliable service, I am now occasionally losing WIFI connectivity on the router. This is solved by rebooting the router. This has now happened twice in the last few weeks and o...Hub doesn't re-register on the network after updates Hub did not re-register on the network after an 'update early hours of the morning'. I assume it was an update. WiFi service was fine and then it just went down. Last issue 18-Dec-2025 and hub staye...Internet only works between certain hours? My internet connection has only been working properly between roughly 10:09am and 4:01pm every day, and this is now day 5 of the issue. Outside of those hours the service is basically unusable due to...Ref: connect app Is there another way to pause devices on hub as the connect app just keeps causing problems with changing settings on hub 4. Thank you Remote Reboot/Restart of Hub Hi, I'm away from home currently but need to Reboot/Restart my Router. I don't see anyway of executing this personally, so can someone from VM Support carry it out. Please Note: I do NOT want a RES...Intermittent issues for 2 days Hi, As no engineers available for several days thought I'd post this here in case anyone knows why getting such bad / intermittent service. The service has been worse since locked into an extensio...
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