Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
My Virgin connect app has not been working for months. I have tried phoning virgin several time.. no result. It basically doesn't pause devices. It shows paused at times but doesn't pause. Can someone advise me please. I have kids of different ages a...
I have been having intermittent (well, more bad than good) packet loss since early December with my VM service.On Gig1 with a SH4, and fibre to the house.Reported the issue repeatedly, as when it gets really bad the SH4 disconnects and won't reconnec...
I have tried calling and it is impossible to get through to a person as it just tried to make me download the app, which I've already tried as mentioned above. After 1 hour I got through to someone on the livechat who said they were sending out the p...
How can I get hold of one….not getting the connection I need in my home office (and it’s only 1 floor up from the hub!) so clearly need to boost it. I assume they’re free from Virgin as I’m not getting what you promised
Can I use my home Wi-Fi (hub3) away from home as I’m not there much and can afford Wi-Fi at two addresses. Or can you tell me what I need to do to get Wi-Fi signal.
I had a power cut a couple of hours ago. Power was off briefly. Since then the Super Hub 4 appears to be frequently rebooting (pulsing white light). I have done several manual restarts. Virgin Media Connect app can’t find the hub - in fact it seems t...
I have also tried the App in the past year and couldn't get the App to recognise my android V13 5.1 samsung phone is already connected to my home wifi, with mobile data switched off.So I deleted the VM Connect app after clearing its cache and data an...
Hi I'm wondering why my mobile will not connect to my betting apps while am not using WiFi??
Hello so I’m new to virgin haven’t had it before so my self set up box came yesterday night plugged all in correct all is fine then the flashing green starts to happen so I’ve read it’s updating. So I left it and till about 9 still was flashing gave ...
Any knowledge of internet issues in the B45 area please? No warning lights on my Router but have had no internet since 1st thing this morning. Thank you
