Networking and WiFi
For queries with home networking and all things WiFi
Showing results for 
Search instead for 
Did you mean: 

Forum Posts


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

WiFi pods order June 17th still no sign

Hello I wondered if a member of the virgin team could help as the guys on whats app keep telling me contradictory information.a member of your team put through an order for WiFi pods as part of my package, for my home office that wa not getting any W...

prolands by Joining in
  • 1 replies
  • 0 kudos

Re: Inconsistent WiFi Performance

I have the same problem - support is useless, not had a single month without problems - limited Wi-Fi since 2am this morning - hate Virgin and can’t wait to get back to sky 9 months and counting

Pinkman1 by Tuning in
  • 1 replies
  • 0 kudos

Resolved! Couldn’t connect via wireless today

Woke up this morning, wired connections all fine, unable to connect via wireless on any device.Rebooted router, exactly the same.Its a Hub 3.0Logged into the router and under Wireless Signal, Smart Wi-Fi was enabled and everything under 5 GHz was gre...

HobGoblyn by On our wavelength
  • 1 replies
  • 0 kudos


Every few days my wifi drops out. When I'm on my phone, pages don't load up. I go into settings, click on connections and my wifi says connected with no internet. I have to switch my wifi off on my phone and back on again for it to work. I also switc...

intermittent outages

HiFor several weeks I have had short, but frequent, broadband outages. There are several other Virgin customers in my street who are also seeing the same issues and we have all been contacting Virgin regularly. Since early June we have all been told ...

sodibo8 by Joining in
  • 12 replies
  • 0 kudos

Is it possible to add new connection to existing hub

My daughter is moving into new student accommodation.  They moved their stuff in and there was a virgin hub already there.  They have a new account with virgin who are going to send a new hub to start their service towards the end of July.  Can they ...

Kateb14 by Just joined
  • 1 replies
  • 0 kudos