Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Sticky public IP address

Hello. I understand that residential broadband connections do not get static public IP addresses, but that dynamically allocated ones should be sticky and/or on a long lease. Is there any configuration on the VM hubs that impacts the stickiness of th...

Robhorn by Tuning in
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  • 0 kudos

Worst WiFi and customer service

DO NOT GET VIRGIN WIFI!!!! We got our install at home WiFi box which immediately had issues and didn’t work/was intermittent and slow. I called the customer service line and was told that they would look into it and if it wasn’t fixed by the next day...


Hello, I have just joined virgin media and I got my hub instalation done but got told I need the cable changed which means external work, now that the external work has been done there is still no connection to the hub and have no internet

Vasile1 by Joining in
  • 1 replies
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WiFi speed

My virgin speed test varies from 50 mb to 240 mb per sec on the same computer within 2 feet of the router. I have tried turning the router off an on after 1 minute but I still get the same issue.Is there something I am overlooking?

Mikef47 by Joining in
  • 4 replies
  • 0 kudos

Resolved! Fibre optic cable for hub 5x

Hi is it possible to get longer fibre optic cables for the hub 5x to reposition it?When we upgraded to gigabit fibre cable used to install the hub was only about 2m long, which left the hub stuck behind a TV / console etc.. 

1gig upgrade offer

I have been offered a 500mbs to 1gig upgrade but have 2 questions...1 - will I be sent a new hub (I have a Hub 3 at present) and can I self install?2 - I have 3 pods; will they automatically to the new hub?Thanks in advance