Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
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  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 28912 Views
  • 15 replies
  • 41 kudos

Terrible Latency 24/7

Hi, I have been having extremely bad latency for at least a week now with my M350 package. It just so happens that about a week ago I was given a Hub 5 in the post which I then installed. I was running the Hub 5 in modem mode, but to simplify things ...

Hub problems

We had virgin media installed in May of this year. I contacted Virgin in July to say the hub was showing an amber light and the service kept dropping out. I was told after a lengthy checking system there was nothing wrong and maybe a WiFi booster wou...

internet issues in B11 3AY

Cannot for the life of me work out the issue with my internet.Over the weekend I've been having net issues. I assumed it was my desktop at first but it's all my devices. I've checked speed test, ping test and packet loss sites who say there's no issu...

aigroti by Joining in
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  • 2 replies
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Intermittent broadband

Had intermittent internet since July, complained but still no resolution to the issue. I received a letter saying it can take 28 days to resolve complaints. No sign of the issue being fixed so I'm looking at other providers. Any suggestions pleaseCla...

No virgin media socket

Hi. I just received my hub. Trying to connect by instructions but the wall cable doesn’t fit. Can anyone help please.  

jeremie by Joining in
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  • 1 replies
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Wifi strength issues

My WIFI pretty much only works in the lounge where the box is. I just complained and was told Virgin WIFI doesn't work on a different floor to the box. I live in a house and I was told that good service was guaranteed in all rooms not just the ones o...

Problem with internet drops and errors on Hub 5

Hi I am seeing errors more frequently on my HUB5 - I rebooted 2 days ago and errors and timeouts are incrementing pretty quickly within one hour  . My internet connection went down completely a few minutes ago and has been unstable for the past few w...

Diagnose my issued

 What's going on? Regular drop outs since moving to VM 3 months ago.. two call outs.. technicians cannot fix it! Issues with Internet on both Ethernet and wifi Log outLanguageEnglishTürkFrançaisDeutschNederlandsRomanaItalianoPolskiMagyarČeštinaEspaño...