POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hello everyone I have the Hub5, and my network doesn't show in my list of available connections, my neighbours did along with loads of others, so I asked my neighbour to connect to his on my laptop and it worked. Anyone who can help I would apprecia...
OK, 1st the engineer has been to fibre my telephone, in doing so he has inserted a splitter so Modem and TV come out of same wall box. Now Alexa can't turn tv on and off, or find it. I want to install a SMART light bulb, Internet said no problems wit...
All, can anyone point me to a link where I can request a WiFi pod? I've tried going through the Connect app to the usual dead end pointed out it seems by many others. I've tried logging in to my Virginmedia & chat to no avail. I've tried the WhatsApp...
I have recently purchased a M250 Router package for my first house. The Delivery date was set to 19/08/23. I have still not received any confirmation, or delivery instructions as to where the router is. I have tried to get in contact with Virgin, ...
Hello All, I have some questions about the WiFi Pods as I am not sure if some are working & others seem to offer very poor WiFi if at all.1) How does one check that a Pod is actually working?2) How does one check what speeds any particular pod is del...
Iam unable to turn off wifi hot spots, i would like to opt out. the message i am getting is:"Sorry the changes you made were not saved, please try again." using hub4
Hello everyone, here goes....tried everything to access eurocarparts site but nothing works, even spent 1hr 30 mins onto virgin through customer service then eventually technical. works fine on my 02 data via mobile but cant access on wifi through ta...
Had an ongoing issue in our area for a while, high latency making working from home impossible. From what I understand we have a Sync issue between the hub and the street cabinet resulting in partial service.Hoping a virgin team member will see this...
My Wi-Fi has been constantly dropping for the last few months and I’ve tried everything Virgin have suggested. We have reset, re checked wiring, run reboots, factory reset- everything. We have a Wi-Fi booster in the house and a powered splitter as th...
Hi,We've been having issues with the internet dropping out for quite a while now, but I've recently started working from home I'm struggling to tolerate it. We have the Hub3 and we're on Volt M200. It's not just WiFi either as the wired PS5 also drop...
