Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Delay in page opening
Hi I’ve just recently had my M350 fibre broadband installed and all speed tests are coming in at 384Mbps so I can’t complain with that but there is a long delay when opening any web pages with some not fully loading at all. Settings have not been cha...
Field Sales Survey Team - No Response
Hi all,I'm moving to a new home shortly and I'm trying to get Virgin Media set up before I move. The area is serviced by Virgin Media, however my particular house number doesn't appear on the Postcode checker.I completed the form for the Field Sales ...
Poor network performance
My hub 3.0 is displaying a red light constantly and the WiFi performance is very poor, we have tried rebooting the router multiple times, however this has had no effect. The router is in a well ventilated area and is not hot to the touch so I don’t t...
Hub 7 - Ethernet Cable to a Ethernet Switch - Can i add a modem/router AFTER the Switch
Apologies if my technical terms are not correct here.I currently have a Hub 7 with a 6 port Ethernet Switch throuhg a Cat6 cable as the WIFI at the upstairs rear of the house, where my office is located, is beyond rubbbish. I also have 2 pods alread...
Hub 5 Upgrade
SpoilerHub 5 UpgradeHub 5 UpgradeI have Gig1 Fibre Broadband and lots of devices connected to the Hub 4. I am constantly having to reboot the Hub because of slow speeds, devices losing connection and having a bit of a poor signal upstairs. I contacte...
Resolved! Hub 3 / Ethernet to PC./ Which CAT cable ?.
Been having lots of unsolvd probs with Wifi and ethernet//or Hub, so have decided to start again from scratch.( One prob being,, iooking in the router settings, it has been showing the PC to Hub3.. is conneccting mostly at 100 mpbs, I have been to...
Hub 4 restarts when casting
I've had this issue ever since I got upgraded from the Hub 3 to Hub 4, but it's now so frustrating that I need to do something about it.Basically, whenever I cast my phone screen onto my TV, it works for a couple of minutes, then my Hub 4 restarts. T...
Constant network drop outs
Hi, Past 3 months or so i have been having hourly if not every 30 minutes network drop outs.I have been through all the steps, resetting, changing adapters, making sure everything is tight and secure.I have a graph to show my dropped packages, just w...
Resolved! Super Hub 3 "Update in Progress" and slow/unreliable WiFi
Hi,For the last couple of days I've been experiencing issues with my WiFi but can't trace the source of the problem.I have a laptop connected via an ethernet cable and the Internet is working fine through the wired connection, but when using any mobi...
Adding another Powerline adapter?
Hi, I have my Hub in the front living room, where I have set up a powerline booster; which takes the signal to the back of the house (the other powerline booster is in the upstairs back room) it works great. My pc is connected to it via ethernet cabl...
